Just bought premium, but it's not working!

[Eli56]

Kinda frustrated, I just signed up for premium so that I could get my music on my iPhone, but I can't listen to anything, just says that I need to get premium to stream, but my account-info says that I have an active premium account already. What do I need to do??

[user-removed]

Hey there, I'm sorry for any problems with your Premium purchase.

Spotify is working to make server more stable for you - you get your update ASAP.

Thanks!

[shanros]

Same problem here.

[user-removed]

Hey there - Spotify is working with this issue!

[Mikaela-lor]

Same, and it's really frustrating! It isn't working on my laptop either

[user-removed]

Hey there - Spotify is STILL working with this issue!

[xXPinkLadyXx]

I have exactly the same problem!!! 😞 :@

[user-removed]

Yes, and I say anothertime -- Spotify is working with this issue:))

[xXPinkLadyXx]

No it's not!! For me it says "0 minutes" and when I try to play a song I get a message that my 10 hours limit exceeded -.- 

[xXPinkLadyXx]

And money from my bank account is already gone. No money and no premium. What's happening?! 😞

[user-removed]

Yes, and I say yet anothertime -- Spotify is working with this issue:))

[xXPinkLadyXx]

What are  you on about? I'm telling you that I can't start any song!!! Give me back my money or fix the problem!

[user-removed]

Spotify is working with your issue. Premium is onit's way, some delay with updates today!

[Peter__]

It is being investigated and fixed currently, in fact the problem has apparently been fixed but the servers are mostly likely playing catch up so are behind a little!

Peter

[xXPinkLadyXx]

When will it come then??

[user-removed]

Soon. Servers are working to update as much accounts as possible!

[user-removed]

But my time is over in Community this night. Let me know if you have some questions, I answer later:))