Just purchased Spotify Premium and not working on iPhone or Desktop

[Karli28]

I just purchased Spotify Premium this morning and it acknowledges that I purchased it in my account settings on my desktop and I received my receipt via email, however my iPhone app still is telling me I need to upgrade to utilize on demand features and on my desktop it is still showing the Upgrade option icon.  I've deleted and reinstalled the app on my phone and no change.  I'm logging in through my Facebook account.  Nothing seems to have changed aside from the acknolwedgement of the upgrade in settings.  Seems like a backend issue.

[Peter__]

Hey! Welcome to the community 🙂 

There does appear to be an upgrade delay ongoing today, due to the number of posts. 

It should hopefully resolve itself, just give it a little time! 🙂 

Peter

[user-removed]

I'm having the same problem. Maybe it takes a little bit to upgrade it or something. i tried deleting and reinstalling the app on my iphone and computer. nothing changed.

[Pizzapizzza]

Signed up for premium. Got an email confirm. It still only let's me listen to radio. So, what did I just sign up for? Ok, it's free foe a month but what is the point if your premium doesn't work. I'm looking into Mog or something that works. Very disappointed.

[Sam]

Hi guys,

We're aware of the issue, don't worry. If you could keep an eye on this thread here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/I-ve-paid-for-Premium-and-it-s-not-u...

We'll keep you updated. I'm sorry for the hassle.