Locked out of my Acct

[zeepati]

Soooo.. I got locked out of my account. Idk how to get back into it. My sister just purchased the premium family account. However, she wasn't able to send me an invite bc my account is locked. How do i unlock my acct ?

[Melody]

Hey there, @zeepati

Thanks for coming to the Spotify Community 🙂

Can you let us know what you mean by 'locked out', are you getting any error messages?
If you're struggling to log in, we'd recommend checking out the info here:
https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/

Keep us posted!
Many thanks,

/M