Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Log in problem in app

Log in problem in app

I can login my account on website, but when I try to login from Spotify app it doesn't work and says you don't have an Spotify account connected Facebook account. Please help.
Reply
6 Replies

Hey @eneskarakas3435! Welcome to the community!

 

That's weird! Have you created your account with Facebook or at Spotify.com? Let me know.


Take care! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have created at Spotify.com

Hey @eneskarakas3435

 

Alright, thanks! What device is this happening on? Also, you're logging in with your username and password, right? Let me know!

Take care! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I was trying by email. Now, I tried with user name and it worked. Thanks.

I was trying by email. Now, I tried with user name and it worked. Thanks.

Hey @eneskarakas3435!

 

Great to hear things are alright again. If anything else pops up, just give me a shout!

Keep smiling! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts