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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9318 Views
  • 3 replies
  • 9 likes
  • Security
  • 9318 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484640 Views
  • 979 replies
  • 111 likes
  • Account
  • 484640 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211621 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211621 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121318 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121318 Views
  • 72 replies
  • 12 likes

Superuser Contribution Discount Family Subscriptions!

Hi I pay for the family but when I go on to my wife's it keeps saying try for 30days the pay but I'm already paying for her can you help otherwise I'm cancelling as I don't see why I'm paying for something my family can't use

  • Newbie
  • Hi I pay for the family but when I go on to my wife's it keeps saying try for 30days the pay but I'm already paying for her can you help otherwise I'm cancelling as I don't see why I'm paying for som...
  • FabianS_Bogota
  • Roadie
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family problem

Why can't I add a member of my family to my Spotify Family account? We have had Spotify Family for a couple of years and I when we got it from the start I fixed so everyone in the family had an account (we are four members of the family). The other d...

  • Newbie
  • Why can't I add a member of my family to my Spotify Family account?   We have had Spotify Family for a couple of years and I when we got it from the start I fixed so everyone in the famil...
  • FabianS_Bogota
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! Not able to cancel?

I am trying to cancel my Spotify Premium subscription. On Internet Explorer, when I click on the 'Subscription' tab in my account, I get the error 'Page not Found'. In Chrome, I follow the instructions to cancel, enter my password and get the error '...

  • Casual Listener
  • I am trying to cancel my Spotify Premium subscription.    On Internet Explorer, when I click on the 'Subscription' tab in my account, I get the error 'Page not Found'.   In Chrome,...
  • Bittencourt
  • Spotify Star
  • 513 Views
  • 7 replies
  • 0 likes
  • 513 Views
  • 7 replies
  • 0 likes

Set device password

Hello It's look like "Set device password" didn't work any more . I tried more than 5 times and still waiting for email any body can help me? Please Advise Thanks!

  • Visitor
  • Hello   It's look like "Set device password" didn't work any more 😞 . I tried more than 5 times and still waiting for email    any body can help me?    Please Advise ...
  • Hubo
  • Community Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • Account
  • 256 Views
  • 3 replies
  • 0 likes

Card is Having a Bad Day

I'm trying to get the student price, and every time I enter my credit card info (and even a different card's info) I get the message that tells me the card is having a bad day. I've contacted my bank, no problems there. I've used different browsers a...

  • Casual Listener
  • I'm trying to get the student price, and every time I enter my credit card info (and even a different card's info) I get the message that tells me the card is having a bad day.  I've contacted m...
  • Bittencourt
  • Spotify Star
  • 311 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 311 Views
  • 4 replies
  • 0 likes

Superuser Contribution no puedo registrar a un familiar

cuando ingreso los datos que me pide dice que no se puede comprobar que el titular viva en mi domicilio y pongo los datos correctos

  • Newbie
  • cuando ingreso los datos que me pide dice que no se puede comprobar que el titular viva en mi domicilio y pongo los datos correctos
  • FabianS_Bogota
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

family thang

I was a member of family premium but after an update spotify just kicked me (not the other members) for the address verification. So I re-write my address etc. but it doesnt verify me and doesnt take me back... it s annoying how can I solve this ?

  • Newbie
  • I was a member of family premium but after an update spotify just kicked me (not the other members) for the address verification. So I re-write my address etc. but it doesnt verify me and doesnt take...
  • Bittencourt
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't connect my Spotify to my Facebook.

I tried linking my Spotify which I had for awhile now to my Facebook but it keeps giving me the error "Sorry there has been a temporary error, please try again later." I've tried linking it through Account Overview, Web Player, and the Desktop Progra...

  • Newbie
  • I tried linking my Spotify which I had for awhile now to my Facebook but it keeps giving me the error "Sorry there has been a temporary error, please try again later." I've tried linking it through A...
  • FabianS_Bogota
  • Roadie
  • 185 Views
  • 1 replies
  • 1 likes
  • Account
  • 185 Views
  • 1 replies
  • 1 likes

Superuser Contribution spotify y facebook

Tengo una cuenta de spotify vieja ligada a mi fb y ahora que quiero ligar mi spotify nuevo y que si uso a mi fb, me dice que no porque ya esta ligada a otra cuenta. Que puedo hacer?

  • Newbie
  • Tengo una cuenta de spotify vieja ligada a mi fb y ahora que quiero ligar mi spotify nuevo y que si uso a mi fb, me dice que no porque ya esta ligada a otra cuenta. Que puedo hacer?
  • FabianS_Bogota
  • Roadie
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using a new card for payment

I have had to switch debit cards because of a breach. Because of this, spotify couldnt take out my payment and canceled my premium. Now that I have my new card, I have tried three times in two days to use this card as payment however I keep getting t...

  • Newbie
  • I have had to switch debit cards because of a breach. Because of this, spotify couldnt take out my payment and canceled my premium. Now that I have my new card, I have tried three times in two days t...
  • FabianS_Bogota
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Can't get premium via family account

Hello, my daughter has a premium account and has set up a family one adding me. I've had the invite, accepted it and had confirmation but my Spotify is still the free one, not premium, I've tried logging in and out but no joy. Can anyone help please?

  • Casual Listener
  • Hello, my daughter has a premium account and has set up a family one adding me.  I've had the invite, accepted it and had confirmation but my Spotify is still the free one, not premium,  I'...
  • sara5228
  • Casual Listener
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution 10+ devices on premium account

Hi. I own more than 10 devices. I would like to know if I'm going to suscribe to Spotify premium, will I get banned for using too many devices on single account?

  • Newbie
  • Hi. I own more than 10 devices. I would like to know if I'm going to suscribe to Spotify premium, will I get banned for using too many devices on single account?
  • FabianS_Bogota
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Log in problem in app

I can login my account on website, but when I try to login from Spotify app it doesn't work and says you don't have an Spotify account connected Facebook account. Please help.

  • Casual Listener
  • I can login my account on website, but when I try to login from Spotify app it doesn't work and says you don't have an Spotify account connected Facebook account. Please help.
  • Hubo
  • Community Legend
  • 445 Views
  • 6 replies
  • 0 likes
  • 445 Views
  • 6 replies
  • 0 likes

One month waiting to get approaved for Fan Insight

Hello community, am i doing something wrong?I've tried several times to get an acces to Fan insight this month, and nothing, no confirmation mail, no access. Does anyone know about this issue?I'm a premium spotify client for years now and my band has...

  • Newbie
  • Hello community, am i doing something wrong? I've tried several times to get an acces to Fan insight this month, and nothing, no confirmation mail, no access. Does anyone know about this issue? I'm...
  • Hubo
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Can't make payment!

Hi there. I live in Turkey. I am trying to make purchase premium subscription but I get error message like; 'we are unable to process payment due to payment method. Please try again later or use different card!'I spokE to my bank. They confirmed Ever...

  • Newbie
  • Hi there. I live in Turkey. I am trying to make purchase premium subscription but I get error message like; 'we are unable to process payment due to payment method. Please try again later or use diff...
  • Hubo
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

problem with payment

“Oops, seems your card or payment provider is having a bad day"my credit cards didn`t work on family plan.

  • Newbie
  • “Oops, seems your card or payment provider is having a bad day" my credit cards didn`t work on family plan.
  • Bittencourt
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Unlinking Spotify (second hand phone regsitered to another account)

Hi My daughter bought a second hand phone from a friend and the phone is registered to another Spotify account. I have Family Spotify and we cant register the phone to our family spotify Can amybody help to resolve this please Thanks x

  • Visitor
  • Hi My daughter bought a second hand phone from a friend and the phone is registered to another Spotify account. I have Family Spotify and we cant register the phone to our family spotify Can amybody ...
  • Hubo
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Billing scam

Ive tried to delete my account and spotify wont delete. It keeps sending me back an error, try again later. How convient for spotify as my card is still being charged!

  • Newbie
  • Ive tried to delete my account and spotify wont delete. It keeps sending me back an error, try again later. How convient for spotify as my card is still being charged!
  • Hubo
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Discover Weekly not updated since 2015

Hi, I've used this account in 2015. Now I've started using it with premium but the Discover Weekly doesn't update and the last update was in 2015.Any solution for this?

  • Music Fan
  • Hi, I've used this account in 2015. Now I've started using it with premium but the Discover Weekly doesn't update and the last update was in 2015. Any solution for this?
  • stefy97100
  • Music Fan
  • 564 Views
  • 2 replies
  • 0 likes
  • 564 Views
  • 2 replies
  • 0 likes