Lost Playlists

[r40]

On my Android and iOS devices my some of my playlists isn't showing but it's Ok on my desktop.

What can I do?

[Liam]

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@r40 wrote:

On my Android and iOS devices my some of my playlists isn't showing but it's Ok on my desktop.

What can I do?

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Are they showing up on your mobile at all?

Have you tried logging out then in?

Liam

[r40]

Tried loggin out and back in but some of the playlist don't show at all.

[Liam]

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@r40 wrote:

Tried loggin out and back in but some of the playlist don't show at all.

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Are you logging in using the same method on all devices?

[r40]

Yes.

[Liam]

In that case, this is very strange indeed. I'll ask a moderator for their opinion.

[r40]

Still having problems.

How do I contact Spotify directly?

It's just one playlist I'm having problems with.

[Peter__]

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@r40 wrote:

Still having problems.

How do I contact Spotify directly?

It's just one playlist I'm having problems with.

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You can get in touch directly here: https://www.spotify.com/about-us/contact/contact-spotify-support/

Before you do, I have a strange suggestion. On the desktop, can you make a new playlist, and copy the tracks from the one you are having issues with, into the new one a small number (up to 100ish) at a time and then see if the new playlist appears on your other devices? 

There is a playlist synchronisation issue in desktop v0.9.0.133 so if this is being caused by that, copying the tracks in small numbers should prevent it from happening. 

Peter