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Lost my premium account and playlists!

Lost my premium account and playlists!

Yesterday I accidently disconnected my facebook my from my account. As I don't have a 'normal' account I use the FB.

As I logged back in with my fb, suddenly my account was empty, I got a free premium account for 2 days, and all my playlists are gone!

I am a paying premium user. Please help me on this?

Reply
1 Reply

Hey! Welcome to the communiy 🙂 

 

If you where able to disconnect your account from Facebook in the preferences menu then you do have a normal Spotify account which was connected to Facebook. If you where signed into a regular Facebook account you wouldn't have that option. 

 

If you don't know your Spotify username, then get in touch with the customer services team using the online contact form and they will be able to help track it down for you. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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