Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

MY ACCOUNT HACKED !!! :(((

MY ACCOUNT HACKED !!! :(((

Hello everyone , please admin help me !!

 

My email adress changed by hacker and i couldnt get reset password email , my email adress is [redacted] and my password was "[redacted]" i have a thosands soungs in my list i need to recover them... 😞 My username was [redacted] . Please help me . They shared my account at this link [redacted] and someone cha ged my account :((( please help me !!!

Reply
2 Replies

Hey Efemusta,
that's a bummer!

If you could fill out the contact form, a Spotify employee can take a look and sort you out.
Here's the contact form: https://support.spotify.com/us/contact-spotify-support/
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

If It's anything else I can assist with, make sure to send another reply.

Regards,
Nickolay

Same here,  Happened today,  Contacted Spotify support and was fixed almost straight away.

Suggested posts