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Mixed account

Mixed account

I have had a spotify account for a few years through Facebook under the name Cory Devine. However recently my brother, also a spotify user, logged me out the iPad app and logged himself in as kierondevine. Since then, whenever I sign into my account it is all my brothers starred tracks, playlists, it is basically his account. It even displays his account information when I click on my icon (which is my facebook picture and name) this problem is occurring on every device I log in to
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Hey! Welcome to the community 🙂

Definitely sounds like your account have got merged somehow. If you get in touch with the customer services team directly using the online contact form they will be able to separate them and restore your Facebook account for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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