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My premium membership is over

Solved!

My premium membership is over

I've been 3 months in abroad and I've listened spotify without any problem. Yesterday my premium membership is over. I won't live in abroad, 1 month later I'll go back to my country. How can I get back my membership? Could you help about that?
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Marked as solution

Hi @turquesapescado,

 

 

The payment method you use has to match the country on your account. As long as it happens, your Premium plan will work. 

 

When you click here, does it show as Free or Premium?

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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5 Replies

Please help me. I want my premium membership back.

Marked as solution

Hi @turquesapescado,

 

 

The payment method you use has to match the country on your account. As long as it happens, your Premium plan will work. 

 

When you click here, does it show as Free or Premium?

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi @bittencourt

I tried to different cards, but it didn't accepted. I don't have any cards in here where I've been right now. My country seems Turkey which is true. But spotify doesn't accept it. When I open webplayer, it says "You're in different country. Get the update premium to listen."
Screenshot_2016-12-12-19-11-26.jpg

@Bittencourt I solved my problem. Thank you for helping!

You're always welcome!

 

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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