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No downloads showing up after redeem code used

No downloads showing up after redeem code used

I bought a £10 gift card and used it to add 15 downloads to my account, but no downloads are showing up and I can't download any songs. I wrote into community help before, and they said email support, and I emailed support and they told me to ask community help or the help page, both of which I've consulted. What can I do?

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