Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hola,
Hace años que tengo una cuenta Spotify. Desde hace unas semanas no me aparece ninguna letra: o dice que no la tiene o aparece un icono estraño. Para comprabar el error, he puesto canciones famosas y tampoco aparece la letra.
¿Alguien sabe que puede pasar?
Gracias !
ayer me subscribi a spotify premium y no han complido con el feature de letras. Si el dia de mañana no las tengo cambiare a YouTube Music sin pensarlo ni esperar mas.
Thanks for the update @user-removed!
Thanks for reaching out to us about this. Hope you don't mind us replying in English.
We're currently testing the lyrics feature in a few countries and if you're in one of the test countries, we can suggest some troubleshooting steps that should help.
You can start off with logging out > performing a clean reinstall of the app > logging back in.
If that doesn't make a difference, we'd recommend that you create a new account to see if you'll be able to see the lyrics on there.
In case you does, you can follow the steps here to transfer your music to the new account.
Keep us posted on how it goes.
Hola Soy de Mexico
Llevo meses con Spotify y ya cambié de teléfono 2 veces y en ninguno me deja ver las letras de las canciones aunque estás estén disponibles para la canción.
Mi dispositivo es un Redmi note 9 S
Con Android 10 y la versión de mi app es 8.5.85.894. siempre lo mantengo actualizado y aún así no funciona. Cabe mencionar que abrí otra cuenta de Spotify en mi teléfono y si aparecen las letras por lo que concluyo es un problema de mi cuenta.
Cabe mencionar que desinstale y volví a instalar la app y no funciona, de igual manera cerré y abrí sesión y tampoco sirve.
Por favor necesito me den una solución
Mi plan es premium para estudiantes
Hi there folks,
As @Elena said, it's best to try and create a new account with another email address and see if the Lyrics are available on that one and transfer your music. This is a feature which is still in test phase and it's not rolled out fully in every country.
Hope this info is useful.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…