Offline Playlist not download

[muhlissoysal]

I cannot open the list I downloaded before when I am offline. It looks like it hasn't been downloaded. To fix this I have to restart the phone. I open spotify when I enter the subway and my what to see list is passive. then I reboot the phone my list appears.

[Billy-J]

Hey @muhlissoysal, thanks for reaching out to the Community!

Could you try a clean reinstall of the app following these steps?

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

[snollama2030]

Could you tell me what phone you're using?