Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Offline-synced devices management

Offline-synced devices management

Hello everyone.

 

I recently got a new laptop. Before that, I was using offline synced playlists on my home PC, my smartphone and my old laptop.
Now i wanted to enable spotify offline on my new laptop as well. and since I know that you guys just don't care and your evil software doesn't either and it just deletes the offline Storage directory, I was clever enough to turn off offline syncing on my old laptop before i switched it on on my new laptop.

To be sure my setting has been applied as expected, i logged off, logged back in, exited spotify and restarted it. several times.

At least i thought it would help.

However, spotify did the usual thing:

It selected one of the 2 other devices with offline syncing enabled (PC and smartphone), my smartphone in this case, to troll me by just deleting it's offline storage. I must say though, looking at it's job (trolling me), it clearly selected the better device, since syncing all 700 tracks to my android takes like 3 days, thanks to the buggy-as-hell implementation.

 

to protect your nice paying customers from being trolled by your product in the future, I would suggest that you do one of the following things:

  • develop an offline-sync device management platform where you can kick devices from offline-access.
  • implement a warning when attempting to activate offline sync on the 4th device with a selection of all offline devices and which one's access should be withdrawn.
Reply
2 Replies

to protect your nice paying customers from being trolled by your product in the future, I would suggest that you do one of the following things:

  • develop an offline-sync device management platform where you can kick devices from offline-access.
  • implement a warning when attempting to activate offline sync on the 4th device with a selection of all offline devices and which one's access should be withdrawn.

 

This times a million. BOTH of these things. It's kind of nuts to me that Spotify still hasn't implemented anything like this.

 

 

Hey guys 🙂

 

Spotify's offline device management works in a queue system. 

When a fourth device is added, whichever device you own that used offline playlists first will loose its offline content. There is currently no way to select which device gets reset when you add a new one. 

 

If you would like to officially suggest it as a future feature, head over to the Ideas Exchange and suggest it there! It might have already been suggested so a quick search wouldn't hurt 😉

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts