charged twice

Hi When i re opened my premium account i was charged twice. I received two emails from spotify and pay pal of my order confirmation. How.do i muchsort this out as i don't want to be charged twice each month i only have one account. Thank you.

• Do1lface
• Newbie
• Hi When i re opened my premium account i was charged twice. I received two emails from spotify and pay pal of my order confirmation. How.do i muchsort this out as i don't want to be charged twice...
• 2012-11-10 12:48:18 AM
• 2012-11-11 1:00:42 AM
• Peter__
• Community Legend
• 166 Views
• 1 replies
• 0 likes

Spotify Will Not Let Me Cancel

I am attempting to cancel spotify as I had a free trial and don't really use it at all. However the website will not let me cancel, which is pretty infuriating. When I get to the confirm password page it shows the error message: "Oops! Something went...

• clairamus
• Newbie
• I am attempting to cancel spotify as I had a free trial and don't really use it at all.  However the website will not let me cancel, which is pretty infuriating.   When I get to the con...
• 2012-11-10 5:44:32 PM
• 2012-11-10 12:36:46 AM
• Jude
• Spotify Legend
• 695 Views
• 3 replies
• 0 likes

?

So I just download a couple albums under the free trail. Once the free trail is over will I not be able to excess those downloaded albums ?

• BrittanyshakirA
• Newbie
• So I just download a couple albums under the free trail. Once the free trail is over will I not be able to excess those downloaded albums ?
• 2012-11-10 6:35:50 PM
• 2012-11-10 10:33:41 PM
• Peter__
• Community Legend
• 146 Views
• 1 replies
• 0 likes

SWEDISH HOUSE MAFIA - until now album

When will the album be out in norway? I can only find the album with 10 songs, not 19 like in the store... Can you give me a release date for the full album on spotify and the mixed version?

• dalla
• Music Fan
• When will the album be out in norway? I can only find the album with 10 songs, not 19 like in the store...   Can you give me a release date for the full album on spotify and the mixed versio...
• 2012-10-19 11:25:26 AM
• 2012-11-10 9:09:31 PM
• FortuN
• Regular
• 720 Views
• 3 replies
• 0 likes

im paying for premium but still only geting free?

hi i have been paying for premium for some time now but i still only have the free version on my account? why is this?? please fix it sucks to pay for stuff you don't get

• Niyar
• Newbie
• hi i have been paying for premium for some time now but i still only have the free version on my account? why is this?? please fix it sucks to pay for stuff you don't get
• 2012-11-10 4:07:59 PM
• 2012-11-10 7:29:19 PM
• Peter__
• Community Legend
• 276 Views
• 3 replies
• 0 likes

Facebook account problem

Hello, I got a problem using Spotify. 2 - 4 weeks ago, I lost the ability to use my Facebook account. I changed my facebook e-mail to a new e-mail address I started using. It took 24 hours to change but when the 24 hours had passed, I got stuck in so...

• Smooth
• Newbie
• Hello,   I got a problem using Spotify. 2 - 4 weeks ago, I lost the ability to use my Facebook account. I changed my facebook e-mail to a new e-mail address I started using. It took 24 hou...
• 2012-11-10 3:05:26 PM
• 2012-11-10 5:16:07 PM
• Peter__
• Community Legend
• 278 Views
• 1 replies
• 0 likes

If i get premium, can I cancel it whenever I want? Is there a binding time?

• linneasid
• Newbie
• 2012-11-10 3:49:42 PM
• 2012-11-10 3:51:30 PM
• user-removed
• Not applicable
• 593 Views
• 1 replies
• 0 likes

Downloads and what counts as a purchase....

Evening all, I have just signed up to primium. I saw my playlist was linked to my phone so I was told to download it. I am assuming I am not charged for thisn as there was no prompt....but when making a playlist available offline using the laptop to ...

• Croyman
• Music Fan
• Evening all,   I have just signed up to primium. I saw my playlist was linked to my phone so I was told to download it. I am assuming I am not charged for thisn as there was no prompt....but...
• 2012-11-09 10:39:33 PM
• 2012-11-10 1:02:58 PM
• Jude
• Spotify Legend
• 205 Views
• 1 replies
• 0 likes

DOWNLOADS

I JUST GOT A 30 DAY TRIAL AND HAVE DOWNLOADED SOME ALBUMS.WILL I BE CHARGED FOR THIS AND IS IT USING UP MY DOWNLOAD USAGE ON MY PHONE AND IPAD?

• neek958
• Newbie
• I JUST GOT A 30 DAY TRIAL AND HAVE DOWNLOADED SOME ALBUMS.WILL I BE CHARGED FOR THIS AND IS IT USING UP MY DOWNLOAD USAGE ON MY PHONE AND IPAD?
• 2012-11-09 12:57:43 AM
• 2012-11-10 12:16:04 PM
• Jude
• Spotify Legend
• 215 Views
• 1 replies
• 0 likes

interruption diffusion

Bonjour brusquement j'ai eu une coupure. Impossible d'écouter le moindre titre même de mes listes personnelles importées de I tunes. Quid Abonnement spotify free

• frimousse
• Newbie
• Bonjour brusquement j'ai eu une coupure. Impossible d'écouter le moindre titre même de mes listes personnelles importées de I tunes. Quid Abonnement spotify free  
• 2012-11-10 9:30:41 AM
• 159 Views
• 0 replies
• 0 likes

Im not able to buy Spotify Premium.

Hello dear Spotify-Community Im from germany and i have a problem. I tested the 30-Days trial edition and I gave for billing informations : sofort-überweißung ( sofort-payment ). After the 30 Days I stopped the subscribtion and now i want to buy Spot...

• Ucreations
• Casual Listener
• Hello dear Spotify-Community   Im from germany and i have a problem. I tested the 30-Days trial edition and I gave for billing informations : sofort-überweißung ( sofort-payment ). After...
• 2012-11-09 2:44:08 PM
• 2012-11-10 9:30:10 AM
• Ucreations
• Casual Listener
• 208 Views
• 1 replies
• 0 likes

Can only log on to website, not to iPad, iPhone or PC

the topic says it all............................. why can´t i log in??

• Cabrera
• Casual Listener
• the topic says it all.............................     why can´t i log in??
• 2012-11-09 9:31:37 PM
• 2012-11-09 11:44:46 PM
• Peter__
• Community Legend
• 302 Views
• 3 replies
• 0 likes

PREMIUM WON'T WORK

I purchased spotify premium and received the email confirming it. When I try to do anything other than listen to radio, it says I need a spotify premium account. I've logged in and out multiple times and still no change. Very frustrated, please help ...

• Hausofpv
• Newbie
• I purchased spotify premium and received the email confirming it. When I try to do anything other than listen to radio, it says I need a spotify premium account. I've logged in and out multiple times...
• 2012-11-09 10:26:23 PM
• 2012-11-09 11:43:49 PM
• Peter__
• Community Legend
• 1606 Views
• 1 replies
• 0 likes

want to upgrade to premium!?!

ok so i bought a vanilla visa gift card (25$) to upgrade to premium but everytime i try its declined!?! is there any way that i can get this to work please and thank you, danferd13

• danferd13
• Newbie
• ok so i bought a vanilla visa gift card (25$) to upgrade to premium but everytime i try its declined!?! is there any way that i can get this to work    please and thank you,  danfer...
• 2012-04-24 3:28:45 AM
• 2012-11-09 11:39:24 PM
• Peter__
• Community Legend
• 482 Views
• 2 replies
• 0 likes

Music Purchases

I bought one song and now I can see that I've been charged twice? What should I do to get back the money I did not bought with?

• Xeppe
• Newbie
•   I bought one song and now I can see that I've been charged twice? What should I do to get back the money I did not bought with?
• 2012-11-09 5:02:58 PM
• 2012-11-09 6:07:33 PM
• Liam
• Community Legend
• 243 Views
• 1 replies
• 0 likes

Just upgraded to premium but not working!

My username is 1250104682 and I just upgraded to premium but when I log in on my phone it won't play my playlist and it's saying I need to upgrade to premium. What's the problem with my account? I even tried logging out and logging back in but nothin...

• Natosha
• Newbie
• My username is 1250104682 and I just upgraded to premium but when I log in on my phone it won't play my playlist and it's saying I need to upgrade to premium. What's the problem with my account? I ev...
• 2012-11-09 5:00:06 PM
• 2012-11-09 5:11:53 PM
• j_aguilar
• Newbie
• 210 Views
• 2 replies
• 0 likes