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Ok please help

Ok please help

so a few months ago i killed my facebook for a few weeks this also got rid of my spotify and the playlists. After a few weeks away from the life suckking all seeing eye that is facebook I came back to it spottify playlist gone!!! so that suckked but it gets stranger so I started a new facebook and a new spotify out of frustration but im still being billed for my pld spotify that i cant even figureout how to retreave.... please help me really wish i could just call someone but you dont have a costomer service #

 

reply to invisionclear@yahoo.com (because i dont know if i will be notified on here)

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1 Reply

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to track down your extra Facebook account for you using your billing details. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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