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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8833 Views
  • 1 replies
  • 9 likes
  • Security
  • 8833 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479000 Views
  • 979 replies
  • 111 likes
  • Account
  • 479000 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210110 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210110 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120279 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120279 Views
  • 72 replies
  • 12 likes

Solved!! Error when logging into new account

When creating my account, I finished the registration process and then the message "'Ops! Something went wrong" popped up. Now everytime I try to sign into my new account 'Auroka' I get an error. I can't create a new account with the same email since...

  • Casual Listener
  • When creating my account, I finished the registration process and then the message "'Ops! Something went wrong" popped up. Now everytime I try to sign into my new account 'Auroka' I get an error. I c...
  • TestPilot004
  • Casual Listener
  • 481 Views
  • 5 replies
  • 0 likes
  • 481 Views
  • 5 replies
  • 0 likes

In Norway with Dutch account --> can't find certain artists

Hi, As the subject says I have a Dutch account and residing in Norway for half a year. In the Netherlands I could find any song, but now I can't. My Norwegian colleague can find music that I can't find.... Any idea how that is possible? Something to ...

  • Music Fan
  • Hi,   As the subject says I have a Dutch account and residing in Norway for half a year. In the Netherlands I could find any song, but now I can't. My Norwegian colleague can find music that I...
  • Peter__
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling Facebook, but still want to use Spotify.

Hello there, This is my 3th time I try to get in touch with you, and it will be my last time. I want to end my Facebook account, but unfortunately my Spotify account is based on Facebook, so if I end my Facebook I can't use Spotify anymore (known iss...

  • Visitor
  • Hello there, This is my 3th time I try to get in touch with you, and it will be my last time. I want to end my Facebook account, but unfortunately my Spotify account is based on Facebook, so if I end...
  • HoiBee
  • Roadie
  • 1155 Views
  • 16 replies
  • 0 likes
  • 1155 Views
  • 16 replies
  • 0 likes

Can´t log in

Suddenly I can't log in. I have renewed my account. Then I tried to log in after I set the device user name and device password. Trying to log in fails and say that it is wrong username/password or that they can't find the facebookaccount.Device nr i...

  • Newbie
  • Suddenly I can't log in. I have renewed my account. Then I tried to log in after I set the device user name and device password. Trying to log in fails and say that it is wrong username/password or t...
  • Peter__
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

I have premium, but you say my "free trial" is about to expire!

I have a premuim subscription. Yesterday I fired up Spotify on my Galaxy SII, ready to listen to my downloaded playlists at work, per usual. I got the login screen. I entered my username and password several times, but they wouldn't work. Then I conn...

  • Newbie
  • I have a premuim subscription. Yesterday I fired up Spotify on my Galaxy SII, ready to listen to my downloaded playlists at work, per usual. I got the login screen. I entered my username and password...
  • Peter__
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Help, I lost all my playlist.

I think I might have duplicate accounts or something. My facebook picture and my account on spotify was linked to my brothers email somehow and now all my playlist are gone. Any help would be much appreciated.

  • Newbie
  • I think I might have duplicate accounts or something. My facebook picture and my account on spotify was linked to my brothers email somehow and now all my playlist are gone. Any help would be much ap...
  • Taylor
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Most Starred tracks are gone.

I had hundreds of starred songs, and now they are all gone except for 3 or 4 of them.

  • Casual Listener
  • I had hundreds of starred songs, and now they are all gone except for 3 or 4 of them.
  • Alomari31
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Premium account not being recognized

I can log into my spotify account but it doesn't seem to register that I am a premium user. I have not canceled my subscription and pay every month. I just want to know why can't I listen to the music I'm paying for? Has anyone else had this happen, ...

  • Newbie
  • I can log into my spotify account but it doesn't seem to register that I am a premium user. I have not canceled my subscription and pay every month. I just want to know why can't I listen to the musi...
  • Taylor
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Why did my subscription change from Spotify Unlimited to Premium - I did not do this change.

Dear Spotify Team: I have been enjoying Spotify greatly because of the feature of being able to listen to one Artists Music and tracks for as long as I like or to change when I choose. Now Spotify freezes up when I sign on - it stops playing and tota...

  • Casual Listener
  • Dear Spotify Team:   I have been enjoying Spotify greatly because of the feature of being able to listen to one Artists Music and tracks for as long as I like   or to change when I choo...
  • Taylor
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

How to get someone from Spotify to reply to you?

I have tried sending you various messages and I have had no response so I am trying here.I think it would have been a lot easier if you had a support email where everyone can send their problems?Anyway!I am a member of Spotify, and I have been trying...

  • Casual Listener
  • I have tried sending you various messages and I have had no response so I am trying here. I think it would have been a lot easier if you had a support email where everyone can send their problems? ...
  • Taylor
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

I logged in with my premium account and I get a 48 hour free trial?

Yesterday I re-installed Spotify on my my Android phone after it was reset and I logged in with my premium account. My personal playlists and other settings are intact. But I was informed about my 48 hour free trial and I even received an email about...

  • Casual Listener
  • Yesterday I re-installed Spotify on my my Android phone after it was reset and I logged in with my premium account. My personal playlists and other settings are intact. But I was informed about my 48...
  • jonas-e
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Problem with changing the location of the cach

So.. Since 2-3 Days i have the Problem with Offline Modus. First i installed the last automatical update and a error appears that i have no right to use ofline-modus. I checked the cache option and noticed that the location changend to another folder...

  • Casual Listener
  • So..   Since 2-3 Days i have the Problem with Offline Modus.   First i installed the last automatical update and a error appears that i have no right to use ofline-modus.   I che...
  • Schokladkeks
  • Casual Listener
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

Spotify managed to link my old pre-facebook account to one of my friends facebook accounts

As topic explains; Spotify have magically managed to link my old pre-facebook account to one of my friends facebook accounts. I suspect this happened when I was using his phone to log onto spotify or something.. If I link a playlist now, it will say ...

  • Newbie
  • As topic explains; Spotify have magically managed to link my old pre-facebook account to one of my friends facebook accounts. I suspect this happened when I was using his phone to log onto spoti...
  • Peter__
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Forgotten my password. No access to the emailadress in my spotify acount

How to change the password when I can´t get to the email adress in my acount. It´s an old adress that got hacked an closed down by hotmail a few years ago.I don´t rember my password, but fortunately my computer does. Now I´m locked in. I can´t access...

  • Newbie
  • How to change the password when I can´t get to the email adress in my acount. It´s an old adress that got hacked an closed down by hotmail a few years ago. I don´t rember my password, but fortunatel...
  • Peter__
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Solved!! Will my starred tracks be lost if I downgrade to free account?

I am a Premium user considering a downgrade to a free account on Spotify. If I downgrade to a free account, will my starred tracks go away? I probably have several hundred songs with a star and I'd hate to lose those. Please advise, thanks!

  • Casual Listener
  • I am a Premium user considering a downgrade to a free account on Spotify. If I downgrade to a free account, will my starred tracks go away? I probably have several hundred songs with a star and I'd h...
  • Peter__
  • Community Legend
  • 1069 Views
  • 6 replies
  • 0 likes
  • 1069 Views
  • 6 replies
  • 0 likes

complain about cancellation

I cancel my service last month and I verify this cancellation in my account. Now, a new payment was taken from my account and Spotity is telling me that as I was using the service they are not able to refund the money. Of course I was still using the...

  • Newbie
  • I cancel my service last month and I verify this cancellation in my account. Now, a new payment was taken from my account and Spotity is telling me that as I was using the service they are not able t...
  • Peter__
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

deacitvated my facebook account and do not want to use it.. need another way to get onto spotify!

i have had to activate my facebook account which i really did not want to do and will be deactivating it again as soon as i send this post. i have just signed up for the premium account thinking i could get on using my email address like any other no...

  • Casual Listener
  • i have had to activate my facebook account which i really did not want to do and will be deactivating it again as soon as i send this post. i have just signed up for the premium account thinking i co...
  • Peter__
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Ok please help

so a few months ago i killed my facebook for a few weeks this also got rid of my spotify and the playlists. After a few weeks away from the life suckking all seeing eye that is facebook I came back to it spottify playlist gone!!! so that suckked but ...

  • Newbie
  • so a few months ago i killed my facebook for a few weeks this also got rid of my spotify and the playlists. After a few weeks away from the life suckking all seeing eye that is facebook I came back t...
  • Peter__
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Receipts history

how do I delete my receipts? I would not want to keep record.

  • Casual Listener
  • how do I delete my receipts? I would not want to keep record.
  • Peter__
  • Community Legend
  • 658 Views
  • 1 replies
  • 0 likes
  • 658 Views
  • 1 replies
  • 0 likes

Delete Playlists from Phone

If I delete a playlist from my phone, will it also delete from my desktop?

  • Newbie
  • If I delete a playlist from my phone, will it also delete from my desktop?
  • Peter__
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes