Ok so one of my friends previously had been listening to music on my account and connected her email

[user-removed]

Ok so one of my friends previously had been listening to music on my account and connected her email to my Facebook. I had connected my spotify to facebook earlier so I'm not sure why this happened. Anyway i cant log back into my old account. For now im using this one. My old account is user 1222799848. Please help, I have lots of stuff I dont wanna lose

[Peter__ · Accepted solution]

Hey! Welcome to the community 🙂

Sounds like you accounts may have accidentally become merged meaning your Facebook account will have been temporarily lost. You will need to get in touch with the customer services team directly using the online contact form and they will be able to get it restored for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

[user-removed]

What do I do if no one replies?

[Peter__]

If you don't hear anything back within 48 hours, give us a shout here. 😉

[user-removed]

What do you mean a shout? Send a private message?

[Peter__]

Just reply to this topic and we can take it from there.

[user-removed]

Okay thanks man!