Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other user allowed to register with my mail address

Other user allowed to register with my mail address

I don't want to reveal my e-mail address in public, but let's say it's "firstname.lastname@gmail.com". I've used this to register my Spotify account. Now another user has registered his Spotify account using "firstnamelastname@gmail.com" (a [.] is the only  difference).

 

The way e-mail works, no matter how few or many stops you put in an e-mail address, it's still the same address. So now I get all notifications for this user's subscriptions and his friends' activities.

 

1. Could someone from Spotify make this person choose a correct mail address?

 

2. Should Spotigy make it impossible to register the wrong address like this?

Reply
4 Replies

Hi lysbryter - I'll take a look into this. I'm sending you a Private Message now so keep an eye out. 

 

We'll just need a couple more details--thanks!

Any progress on this one? I still get e-mails addressed to this other user... (as specified in PM)

Hey lysbryter - Apologies for the late reply. I'm still looking into this one for you. 

 

I'll email you with an update tomorrow to keep you in the loop. 

 

Thanks 🙂

Hey lysbryster - Just sent you another DM. Have a look in your inbox whenever you get the chance. 

 

Thanks!

Suggested posts