Over charged

[norvelw94]

About a month ago my account was being cancelled, due to a late bill. I payed the bill, but in the mean time i upgraded to the family plan during that time. So spotify is trying to charge me even though my new bill isnt due till December 21st.

[crematedman]

@norvelw94 hey there, sorry to hear that you're having issues with your payment.

The quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

If you let them know as much as you can about your problem, they can have a look on their end and sort this out ASAP.

Let me know if you need help with anything else!