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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9363 Views
  • 3 replies
  • 9 likes
  • Security
  • 9363 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485055 Views
  • 979 replies
  • 111 likes
  • Account
  • 485055 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211767 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211767 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121447 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121447 Views
  • 72 replies
  • 12 likes

how can i move to my new account?

I heard that I cant change my username, (toyotaunlimited) but that I could create another account and have everything moved to it.I have created the new account (jdu4of6) but I cant find any way to move anything, even though I followed the link in th...

  • Visitor
  • I heard that I cant change my username, (toyotaunlimited) but that I could create another account and have everything moved to it. I have created the new account (jdu4of6) but I cant find any way to...
  • crematedman
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Solved!! Two Accounts

Hi I have two account. One is for personal use and the other i use for the office that everyone has acsses to. I treid to add a playlist i was creating on my personal one to the office one and once i linked it to facebook it merged the two and now i ...

  • Newbie
  • Hi   I have two account. One is for personal use and the other i use for the office that everyone has acsses to. I treid to add a playlist i was creating on my personal one to the office one a...
  • crematedman
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 232 Views
  • 1 replies
  • 0 likes

Two accounts one email

Hi guys I have an issue with my accounts where i have two on the same email and cant access one. I have always used my facebook account in the past but recently i purchased spotify premium on my email account which i did realise existed until then. S...

  • Newbie
  • Hi guys I have an issue with my accounts where i have two on the same email and cant access one. I have always used my facebook account in the past but recently i purchased spotify premium on my emai...
  • crematedman
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
  • 166 Views
  • 1 replies
  • 0 likes

Student and Family

If you have the student premium, can you just combine the family offer with it? Or just apply the student discount to the family premium?

  • Newbie
  • If you have the student premium, can you just combine the family offer with it? Or just apply the student discount to the family premium?
  • crematedman
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

HELP

I was signing up for the student premium account, but it took the money out of my account but it wouldn't let me continue to sign up to see if I was eligible for the account. How can I get my account to go from premium?

  • Newbie
  • I was signing up for the student premium account, but it took the money out of my account but it wouldn't let me continue to sign up to see if I was eligible for the account. How can I get my account...
  • crematedman
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Buying spotify premium from another country

Hello there, i am currently studying in switzerland but Im from Malaysia. Can I buy spotify premium using the Malaysia plan which is rm3 for the first 3 months and then rm14.90 for the following months and use that plan in switzerland? Will the spoti...

  • Newbie
  • Hello there, i am currently studying in switzerland but Im from Malaysia. Can I buy spotify premium using the Malaysia plan which is rm3 for the first 3 months and then rm14.90 for the following mont...
  • crematedman
  • Community Legend
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes

Premium Subscription through Paypal is not confirmed

Hi Spotify I have this frustrating issue with upgrading to Premium.Everytime I attempt to upgrade my subscription to Premium, this has happened several times in the past year, I am referred to Paypal as a method of settling the account. After accepti...

  • Newbie
  • Hi Spotify   I have this frustrating issue with upgrading to Premium. Everytime I attempt to upgrade my subscription to Premium, this has happened several times in the past year, I am referre...
  • crematedman
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Bank Account being charged twice a month

I can't figure out why my bank account is being charged twice a month for Preminum service. Sarah

  • Newbie
  • I can't figure out why my bank account is being charged twice a month for Preminum service.   Sarah
  • crematedman
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

PAYMENT 12/8 BUT THERE WAS A COURT 2DAY ON MY PREMIUM ACCOUNT

PAYMENT 12/8 BUT THERE WAS A COURT 2DAY ON MY PREMIUM ACCOUNT. NOW RETURN MY $ OR THE PREMIUM. OR GO PROCON. USER davieosdaqui

  • Newbie
  • PAYMENT 12/8 BUT THERE WAS A COURT 2DAY ON MY PREMIUM ACCOUNT. NOW RETURN MY $ OR THE PREMIUM. OR GO PROCON. USER davieosdaqui
  • crematedman
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

signed up

I need some help. I signed for spoyify through face book, cancelled so i could put it another email but not it is not taking my visa payment

  • Newbie
  • I need some help. I signed for spoyify through face book, cancelled so i could put it another email but not it is not taking my visa payment
  • crematedman
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Charged for the wrong plan

My Family Premium Spotify was paused due to failure in my payment methods, and spotify said that when I changed it, it would be resumed. I changed it, but spotify charged me for the Individual Premium plan not the family one. I do not want to be char...

  • Newbie
  • My Family Premium Spotify was paused due to failure in my payment methods, and spotify said that when I changed it, it would be resumed.   I changed it, but spotify charged me for the Individu...
  • crematedman
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 236 Views
  • 1 replies
  • 0 likes

double payments

I signed up for premium a couple of months ago however since I applied my student discount i'm being charged both the £9.99 and the £4.99 every month

  • Newbie
  • I signed up for premium a couple of months ago however since I applied my student discount i'm being charged both the £9.99 and the £4.99 every month
  • crematedman
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Re: Wanted to try the 99 cnt option, ended up paying 9,99

Me too but I had the one month free version. I changed to a new account with a new email and username. It still wont work. I dont know why but i am still a member of the free version

  • Visitor
  • Me too but I had the one month free version. I changed to a new account with a new email and username. It still wont work. I dont know why but i am still a member of the free version
  • crematedman
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Payment

I have been charged every month for Premium and have not gotten it, I had it for about a month and then it went away but is still being charged. I cannot even find an email or phone number to contact and nothing has helped.

  • Newbie
  • I have been charged every month for Premium and have not gotten it, I had it for about a month and then it went away but is still being charged. I cannot even find an email or phone number to contact...
  • crematedman
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Strange Charge on my Credit Card $14.99, wrong dates and no tax?

Looking in to spotify account history and credit card history I discovered strange charges regarding spotify.On my C.C. account: I see correct charges each monts for 16.00 (14.99 premiunm- plus tax

  • Newbie
  • Looking in to spotify account history and credit card history I discovered strange charges regarding spotify. On my C.C. account:   I see correct charges each monts for 16.00 (14.99 premiunm-...
  • crematedman
  • Community Legend
  • 3277 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3277 Views
  • 1 replies
  • 0 likes

Charged twice in a month 9.99 and student 4.99

Hello. I have been charged twice on 28/11/16 £4.99 and 5/12/16 £9.99. I rencently switched to a student premium but it seems you have still got my old details and I am being charged twice. Can you refund please so I am just paying £4.99 per month. Da...

  • Newbie
  • Hello.   I have been charged twice on 28/11/16 £4.99 and 5/12/16 £9.99.  I rencently switched to a student premium but it seems you have still got my old details and I am being charged tw...
  • crematedman
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Credit card not accepted because in different country

I'm from Finland and therefore my credit card is Finnish but I'm now in Australia for one year so I had to change my Spotify country to Australia. I'd like to upgrade to Premium but it said that the credit card has to be from the same country than th...

  • Newbie
  • I'm from Finland and therefore my credit card is Finnish but I'm now in Australia for one year so I had to change my Spotify country to Australia. I'd like to upgrade to Premium but it said that the ...
  • crematedman
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
  • 204 Views
  • 1 replies
  • 0 likes

Over charged

About a month ago my account was being cancelled, due to a late bill. I payed the bill, but in the mean time i upgraded to the family plan during that time. So spotify is trying to charge me even though my new bill isnt due till December 21st.

  • Newbie
  • About a month ago my account was being cancelled, due to a late bill. I payed the bill, but in the mean time i upgraded to the family plan during that time. So spotify is trying to charge me even tho...
  • crematedman
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

My family subscription is not working

HiMy family subscription is not working. Unfortunately I noticed that somehow all my account users are logged out I dont know why. When I send them invites again, it does not work and showing error "You cant join this premium for family account. You ...

  • Newbie
  • Hi My family subscription is not working. Unfortunately I noticed that somehow all my account users are logged out I dont know why. When I send them invites again, it does not work and showing error...
  • crematedman
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

My Family Premium doesn't work for me

Hello, a few months ago all of my roommates got Spotify Premium for Family, it's been great. But over the weekend, my phone and laptop both think I don't have a subscription and will only play Spotify Free, when my roommates accounts are all on Premi...

  • Newbie
  • Hello, a few months ago all of my roommates got Spotify Premium for Family, it's been great. But over the weekend, my phone and laptop both think I don't have a subscription and will only play Spotif...
  • crematedman
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes