Paid for a friend and he wont give me the money...

[243ilex243]

Hi,
As the title says, I paid for a friend (whose username I know) to get to know what Premium is (3 Months for 1€).
Now after 3 Months my friend forgot to cancel this and now I'am being charged the full price. I'm ok with that, but since my friend won't answer my calls to cancel the contract with Spotify I'm afraid he's using advantages of me... I don't want to pay the rest "of my life" for his luxury. And yes, I made his contract not over PayPal, instead I used direct debit... 

So If anyone knows what to do, or the Spotify Community could help, I would be so thankful...

Yours 
Alex.Neumann

[Jacob]

Hey @243ilex243, welcome to the Spotify Community!

All you need to do is get in contact with Spotify support and provide your card details and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂