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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9318 Views
  • 3 replies
  • 9 likes
  • Security
  • 9318 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484641 Views
  • 979 replies
  • 111 likes
  • Account
  • 484641 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211621 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211621 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121319 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121319 Views
  • 72 replies
  • 12 likes

Fleet Foxes Pre-Sale Code?

I've been a Premium user for over 5 years, I've been listening to Fleet Foxes for 7 years (even have their album art tattooed on me), and yet I never recieved a pre-sale code? Seriously, what the **bleep** Spotify?

  • Casual Listener
  • I've been a Premium user for over 5 years, I've been listening to Fleet Foxes for 7 years (even have their album art tattooed on me), and yet I never recieved a pre-sale code?   Seriously, wha...
  • regswilson
  • Casual Listener
  • 1462 Views
  • 2 replies
  • 0 likes
  • 1462 Views
  • 2 replies
  • 0 likes

Spotify for employees

Hi I would like to have an arrangement, whereby all of our employees get Spotify and the monthly fee is paid for by the company. I read somewhere about giftcards which is not a good idea, since it's something that should terminate if they stop workin...

  • Casual Listener
  • Hi   I would like to have an arrangement, whereby all of our employees get Spotify and the monthly fee is paid for by the company.   I read somewhere about giftcards which is not a good...
  • Maxim
  • Spotify Star
  • 3284 Views
  • 3 replies
  • 4 likes
  • Account
  • 3284 Views
  • 3 replies
  • 4 likes

Issue with Spotify Premium for Family

Hi, so my problem is that my sister cant be registered as part of my family. Ive tried inviting my husband's account and there is no problem. Ive tried both inviting her thru email and links but whenever she tried to register the address and everythi...

  • Newbie
  • Hi, so my problem is that my sister cant be registered as part of my family. Ive tried inviting my husband's account and there is no problem. Ive tried both inviting her thru email and links but when...
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

PREMIUM FOR FAMILY QUESTION

I'm the main account for premium for family subscription, If I added a new member into my list, could the others member which is already in the list get notice ?

  • Casual Listener
  • I'm the main account for premium for family subscription, If I added a new member into my list, could the others member which is already in the list get notice ?
  • Maxim
  • Spotify Star
  • 316 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 316 Views
  • 3 replies
  • 0 likes

Kann kein Geräte-Kennwort festlegen.

Habe Spotify Premium gekauft als ich mit meinem meinen Facebookaccount angemeldet war. Nun wollte ich das Geräte-Kennwort festlegen damit ein Freund ebenfalls den Account verwenden kann. Doch leider geht dies nicht. Hier ein Screenshot

Unbenannt.png
  • Casual Listener
  • Habe Spotify Premium gekauft als ich mit meinem meinen Facebookaccount angemeldet war. Nun wollte ich das Geräte-Kennwort festlegen damit ein Freund ebenfalls den Account verwenden kann. Doch leider ...
  • stabi
  • Newbie
  • 3034 Views
  • 14 replies
  • 4 likes
  • Account
    Login
    Premium
  • 3034 Views
  • 14 replies
  • 4 likes

Login failed

Hello,On my computer I changed my password for spotify. After that I logged out on my computer and I tried to login on my phone again with my new password. But when I try to do that, I receive a message: 'You've already created an account with this e...

  • Newbie
  • Hello, On my computer I changed my password for spotify. After that I logged out on my computer and I tried to login on my phone again with my new password. But when I try to do that, I receive a me...
  • Maxim
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Login
  • 267 Views
  • 1 replies
  • 0 likes

Changed from Premium to Free

Hello,We paid yesterday for our Premium account and since yesterday they changed our account from Premium to Free. But we paid so I don't understand why it isn't a premium account anymore.Can someone help me?

  • Newbie
  • Hello, We paid yesterday for our Premium account and since yesterday they changed our account from Premium to Free. But we paid so I don't understand why it isn't a premium account anymore. Can som...
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Spotify Won't Let Me Cancel

I've tried to cancel my Spotify account many times over the past month, beginning by going through the Cancel section of the website, each time reaching the same final error (picture attached). I have tried using different browsers to cancel, I have ...

  • Newbie
  • I've tried to cancel my Spotify account many times over the past month, beginning by going through the Cancel section of the website, each time reaching the same final error (picture attached). ...
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! Rejecting family invite

I send invite to my wife and three others in the family. They are rejected every time I send an invite .

  • Newbie
  • I send invite to my wife and three others in the family. They are rejected every time I send an invite .
  • Jacob
  • Community Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Paid for a friend and he wont give me the money...

Hi,As the title says, I paid for a friend (whose username I know) to get to know what Premium is (3 Months for 1€).Now after 3 Months my friend forgot to cancel this and now I'am being charged the full price. I'm ok with that, but since my friend won...

  • Newbie
  • Hi, As the title says, I paid for a friend (whose username I know) to get to know what Premium is (3 Months for 1€). Now after 3 Months my friend forgot to cancel this and now I'am being charged th...
  • Jacob
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Contry restriction

Dear all, I got a problem, since 2 month I changed my credit card from a French to a Swiss one. Mon country is now switzerland but only me can use this account. My girlfriend living with me is not able to use the family option. It said that we have t...

  • Newbie
  • Dear all,   I got a problem, since 2 month I changed my credit card from a French to a Swiss one. Mon country is now switzerland but only me can use this account. My girlfriend living with me ...
  • OviiiOne
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Premium dropped to free?

Hello,Im really pissed off right now. I usually use spotify on offline mode. Today i was gonna upgrade my playlist and when i go back to the online mode it dropped to free?? What is going on Spotify? I buy the premium from Vodafone with premium code ...

  • Casual Listener
  • Hello, Im really pissed off right now. I usually use spotify on offline mode. Today i was gonna upgrade my playlist and when i go back to the online mode it dropped to free?? What is going on Spot...
  • AliDemir
  • Casual Listener
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Account verschwunden, Premium weg

Liebe Community,ich kann mich nicht mehr auf Spotify anmelden. Dort steht, die hinterlegte Mail sei nicht vorhanden. Also kann ich mich nicht einmal anmelden, um den Support zu schreiben. Daher muss ich mich nun über FB einloggen. Allerdings beziehe ...

  • Visitor
  • Liebe Community, ich kann mich nicht mehr auf Spotify anmelden. Dort steht, die hinterlegte Mail sei nicht vorhanden. Also kann ich mich nicht einmal anmelden, um den Support zu schreiben. Daher m...
  • Hanibal
  • Newbie
  • 1230 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 1230 Views
  • 1 replies
  • 1 likes

Can't change country.

I got Spotify while I was abroad, in France. Since returning to Australia, I have been unable (despite numerous attempts using the method outlined in the FAQ) to change the country in my profile to Australia, where I live. When I open my profile page...

  • Newbie
  • I got Spotify while I was abroad, in France. Since returning to Australia, I have been unable (despite numerous attempts using the method outlined in the FAQ) to change the country in my profile to A...
  • anamontemayor
  • Newbie
  • 487 Views
  • 5 replies
  • 0 likes
  • 487 Views
  • 5 replies
  • 0 likes

"Free month of Premium"

I got a mail from Spotify, telling me that "Hi treetopflyerCome on, let’s give it another go. We’d love to welcome you back to all the joys of Premium. So here’s another chance to enjoy a month for free." I was happy to recieve a free month of Spotif...

  • Newbie
  • I got a mail from Spotify, telling me that "Hi treetopflyer Come on, let’s give it another go. We’d love to welcome you back to all the joys of Premium. So here’s another chance to enjoy a month...
  • 1108
  • Newbie
  • 432 Views
  • 2 replies
  • 0 likes
  • 432 Views
  • 2 replies
  • 0 likes

Add followers & playlist, etc. to my spotify acct.

How do I add followers & playlists on my spotify account?How do I also add a photo on my spotify account? See screenshot. Reply soon.

  • Music Fan
  • How do I add followers & playlists on my spotify account? How do I also add a photo on my spotify account?   See screenshot.   Reply soon.
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Set a password for your devices

Hello spotify. i have a volvo xc90 with the spotify app and i want to set a password to my account to be able to play. when i click the link in the mail it brings me to a errro page with the text. Oh no! Something has gone wrong! Do not be sad. You c...

  • Visitor
  • Hello spotify.   i have a volvo xc90 with the spotify app and i want to set a password to my account to be able to play. when i click the link in the mail it brings me to a errro page with the...
  • user-removed
  • Not applicable
  • 324 Views
  • 4 replies
  • 0 likes
  • 324 Views
  • 4 replies
  • 0 likes

My Discover Weekly Picture

I can't change my Discover Weekly picture. I have read a lot of answers to a similar question but I can't solve the issue.1. I signed up for Spotify with Facebook, so I can't disconnect my account from Spotify to try force a change.2. I updated my Fa...

  • Newbie
  • I can't change my Discover Weekly picture. I have read a lot of answers to a similar question but I can't solve the issue. 1. I signed up for Spotify with Facebook, so I can't disconnect my account ...
  • MattSuda
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Student Subscription

I was paying the student subscription price but I've noticed that my subscription changed to regular premium on its own? I'm still a student and would like to get reimbursed for the months my subscription changed how would I go about doing that?

  • Casual Listener
  • I was paying the student subscription price but I've noticed that my subscription changed to regular premium on its own? I'm still a student and would like to get reimbursed for the months my subscri...
  • Maxim
  • Spotify Star
  • 394 Views
  • 3 replies
  • 0 likes
  • 394 Views
  • 3 replies
  • 0 likes

Family premium subscription payment due

I've had a normal premium account fofr a whole now and just decided today that i would change to the family subscription. Everything went through, however i noticed it said the next time i will be charged (next payment date) will be on March 28th 201...

  • Newbie
  • I've had a normal premium account fofr a whole now and just decided today that i would change to the family subscription. Everything went through, however i noticed it said the next time i will be ch...
  • justinewin_
  • Roadie
  • 205 Views
  • 1 replies
  • 1 likes
  • 205 Views
  • 1 replies
  • 1 likes