Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (containing 32 songs) there are 15 songs missing. When i'm gonna search for those songs, they don't seem te excist anymore.....
All my spotify songs are not taken from any local HD.
So what goes wrong? Are there some contracts changed with record companies or is there something else?
Rudo
Hey! Welcome to the community 🙂
If you go to Edit/Spotify > Preferences > Playback > Untick "Hide Unplayable Tracks" can you then see those tracks in your playlist?
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hello Peter,
Thanks for the reply.
And yes when I untick the "hide unplayable tracks" then they show in the list..... but ofcourse then can't be played.......
Is there a reason why the can't be played anymore?
Thanks again!
Rudo
Any content that has disappeared or been removed is normally down to the record label or rights holder. Sometimes content is removed due to licensing changes, transfer of ownership or due to a request from the content owner. Normally content does reappear, so keep an eye out, unfortunately normally the changes are out of Spotify's control.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hello Peter,
Thanks again for the reply!
I'll keep an eye out.....
Thanks for making it clear!
Rudo
Thank's Iv'e lost over 1000 songs .
Same probleme here i had over 1000 songs and now 7and in addition those if can not be read, all my playlists are at 0 songs, when I go in find playlists it finds nothing, when I connect on the web I find all my playlists so it comes from the program?
Help !
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…