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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9138 Views
  • 2 replies
  • 9 likes
  • Security
  • 9138 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483113 Views
  • 979 replies
  • 111 likes
  • Account
  • 483113 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211195 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211195 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121076 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121076 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Account Numbers

Hey, So I had a brief question and was hoping someone could help me figure out why my spotify is having a wierd issue.I was going to delete my facebook in spite of just not having one all together. I started going through with the process until I rea...

  • Casual Listener
  • Hey, So I had a brief question and was hoping someone could help me figure out why my spotify is having a wierd issue. I was going to delete my facebook in spite of just not having one all together....
  • batman7165
  • Casual Listener
  • 622 Views
  • 3 replies
  • 0 likes
  • Account
  • 622 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account is "Splitted". How to fix it?

PlanFree&PremiumCountryGermanyDevice(Huawai P20, PC)Operating System(Android, Windows 10,etc.) My Question or IssueIt´s a little complicated. When I signed up, I started an abo as a student (5€mtl). However, my account somehow splitted in two account...

  • Visitor
  • Plan Free&Premium Country Germany Device (Huawai P20, PC) Operating System (Android, Windows 10,etc.)   My Question or Issue It´s a little complicated. When I signed up, I started ...
  • Peter
  • Spotify Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why has my username has changed

I log into Spotify with Facebook and It has always been my Facebook name and profile picture on my Spotify account but today it randomly changed to no profile picture and a bunch of letters and numbers as a username? How can I change it back? (I have...

  • Newbie
  • I log into Spotify with Facebook and It has always been my Facebook name and profile picture on my Spotify account but today it randomly changed to no profile picture and a bunch of letters and numbe...
  • Peter
  • Spotify Legend
  • 754 Views
  • 2 replies
  • 0 likes
  • Account
  • 754 Views
  • 2 replies
  • 0 likes

Superuser Contribution Probleme mit Paypal

Hey, ich hab das Problem das Spotify immer wieder verlangt, dass ich ein neues Paypal-Bankkonto anlegen muss.Das Ding ist jetzt aber, dass ich ein Bankkonto in meinem Paypal habe & somit muesste dies auch funktionieren.. ist jedoch nicht der Fall. Eg...

  • Newbie
  • Hey,   ich hab das Problem das Spotify immer wieder verlangt, dass ich ein neues Paypal-Bankkonto anlegen muss. Das Ding ist jetzt aber, dass ich ein Bankkonto in meinem Paypal habe & som...
  • Katerina
  • Spotify Legend
  • 651 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 651 Views
  • 2 replies
  • 0 likes

Account used by someone else

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGood day,my account got hacked yesterday and I'm unable to do anything about it I tried every...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Good da...
  • Luan
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 488 Views
  • 1 replies
  • 0 likes

Solved!! Hacker on Account?

Hi Spotify Community. I'm been having a problem recently. It seems there is an unwanted user on my account. They do not seem malicious and aren't trying to steal my info, they seem to just be lisening to music. But I think they know it's not their ac...

  • Casual Listener
  • Hi Spotify Community. I'm been having a problem recently. It seems there is an unwanted user on my account. They do not seem malicious and aren't trying to steal my info, they seem to just be lisenin...
  • Luan
  • Spotify Star
  • 1339 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 1339 Views
  • 4 replies
  • 0 likes

Solved!! I can't pay my soptify premium acount

Since two weeks ago i can't pay my spotify familiar plan. I change my credit card but nothing ocur.

  • Regular
  • Since two weeks ago i can't pay my spotify familiar plan. I change my credit card but nothing ocur.
  • Luan
  • Spotify Star
  • 1443 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1443 Views
  • 9 replies
  • 0 likes

Eliminar cuenta de Spotify vinculada a cuenta de Facebook que ya no existe.

A finales de 2018 eliminé mi cuenta de Facebook, esta es la que utilizaba para entrar en Spotify, con la tarifa Premium. El hecho es que de un dia para otro la cuenta se desactivó en mi mobil (huaweii mate10 lite) y al no existir la cuenta de Faceboo...

  • Visitor
  • A finales de 2018 eliminé mi cuenta de Facebook, esta es la que utilizaba para entrar en Spotify, con la tarifa Premium.   El hecho es que de un dia para otro la cuenta se desactivó en mi mobi...
  • Brunelicia
  • Community Legend
  • 716 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 716 Views
  • 1 replies
  • 0 likes

Can't acces account HACKED, email hacked aswell

PlanPremium Family subscriptionCountryThe NetherlandsDeviceIphone 8, Macbook 2019Operating System(iOS 10Windows 10,etc.) My Question or IssueLogged out of my spotify account, and have no acces to email please need a moderator quick. I assume my accou...

  • Visitor
  • Plan Premium Family subscription Country The Netherlands Device Iphone 8, Macbook 2019 Operating System (iOS 10Windows 10,etc.)   My Question or Issue Logged out of my spotify account,...
  • Billy-J
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! New Login Email

Hi! I have a question reagrding the security of my account. In case that someone logs in from another location to my account, will I recieve an email saying that someone logged to my account? Thanks!

  • Visitor
  • Hi!  I have a question reagrding the security of my account. In case that someone logs in from another location to my account, will I recieve an email saying that someone logged to my account?&...
  • Luan
  • Spotify Star
  • 7081 Views
  • 1 replies
  • 0 likes
  • Security
  • 7081 Views
  • 1 replies
  • 0 likes

Username changed automatically

PlanPremium My Question or IssueHello, I recently logged on my spotify on my pc and descovered that my name has changed from Djcjaxellund to 579u242ft897a1g2j4eu0rxza. I haven't done anything special to trigger this. Then i went on my spotify profile...

  • Casual Listener
  • Plan Premium   My Question or Issue Hello, I recently logged on my spotify on my pc and descovered that my name has changed from Djcjaxellund to 579u242ft897a1g2j4eu0rxza. I haven't done any...
  • DjcjAxellund
  • Casual Listener
  • 394 Views
  • 2 replies
  • 1 likes
  • Account
  • 394 Views
  • 2 replies
  • 1 likes

Superuser Contribution could you make me quick free and give me a artist spotify account please, im waiting too long

PlanPremiumCountrynetherlandsDevicemacOperating Systemapple My Question or Issuehi there, could you make me quick free and give me a artist spotify account please, im waiting too long, 23 years old from the netherlandsmy profilehttps://open.spotify.c...

  • Regular
  • Plan Premium Country netherlands Device mac Operating System apple   My Question or Issue hi there, could you make me quick free and give me a artist spotify account please, im waiting...
  • yasientrabih
  • Regular
  • 755 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Premium
  • 755 Views
  • 6 replies
  • 0 likes

Spotify charged my debit card, but I dont have premium service!

Hi everyone, I attempted to sign up for the 3 months of premium service, for 99 cents a month (for those first 3 months). However, Spotify told me that the card info I had entered, had already been used before. So, I said okay no problem. The thing i...

  • Newbie
  • Hi everyone,   I attempted to sign up for the 3 months of premium service, for 99 cents a month (for those first 3 months). However, Spotify told me that the card info I had entered, had alrea...
  • Robroy1314
  • Visitor
  • 1062 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
    Unlimited
  • 1062 Views
  • 2 replies
  • 0 likes

Ad supported hulu account suspended even though have premium

I got a new bank card and before I could update my spotify account with the new number, spotify temporarily suspended my account (literally within hours of getting hte new card). When I connected to Hulu, my free ad-supported Hulu account has now als...

  • Visitor
  • I got a new bank card and before I could update my spotify account with the new number, spotify temporarily suspended my account (literally within hours of getting hte new card). When I connected to ...
  • TomR87
  • Visitor
  • 536 Views
  • 1 replies
  • 2 likes
  • Account
  • 536 Views
  • 1 replies
  • 2 likes

Parts of the playlist have disapeared

I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (containing 32 songs) there are 15 songs missing. When i'...

  • Regular
  • I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (conta...
  • Co371
  • Regular
  • 597 Views
  • 7 replies
  • 0 likes
  • 597 Views
  • 7 replies
  • 0 likes

My track came out today but somehow I have two different accounts I can only access 1.

(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi so I have brought out a new song, however when I was setting it up on distrokid I tried to sync it to my old artist account and spotify wouldnt let me. Now the track is out and I cant ac...

  • Visitor
  •   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hi so I have brought out a new song, however when I was setting it up on distrokid I tried to sync it to my...
  • OneByBoo
  • Roadie
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 314 Views
  • 1 replies
  • 0 likes

Se produjo un error. Vuelve a intentarlo o contacta al equipo de Ayuda. al momeno de poner codigo

PlanFree/PremiumCountrymexicoDevice(phone, pc)Operating System(android 9, Windows 10) My Question or Issueal momento de poner el codigo de una targeta de regalo aparese la leyenda "Se produjo un error. Vuelve a intentarlo o contacta al equipo de Ayud...

  • Visitor
  •   Plan Free/Premium Country mexico Device (phone, pc) Operating System (android 9, Windows 10)   My Question or Issue al momento de poner el codigo de una targeta de regalo apare...
  • osornios
  • Spotify Star
  • 11520 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 11520 Views
  • 3 replies
  • 1 likes

Change name

I thought there was a way to change your account name? i know you can't change your username but i couldnt find any option to change my account name on the settings in chrome. thanks

  • Casual Listener
  • I thought there was a way to change your account name? i know you can't change your username but i couldnt find any option to change my account name on the settings in chrome. thanks
  • Rene01
  • Community Legend
  • 727 Views
  • 5 replies
  • 0 likes
  • Account
  • 727 Views
  • 5 replies
  • 0 likes

I have been having many problems.

I deleted my old account and started a new one just because I couldnt change my username. Now it glitched and I have random numbers and letters for my username. It happened after I have already subscribed to premium. I dont want to make another accou...

  • Visitor
  • I deleted my old account and started a new one just because I couldnt change my username. Now it glitched and I have random numbers and letters for my username. It happened after I have already subsc...
  • Rene01
  • Community Legend
  • 817 Views
  • 1 replies
  • 0 likes
  • Account
  • 817 Views
  • 1 replies
  • 0 likes

Cannot Change e-mail in Account

Hi Plan Free Country Australia Device Desl Top PC Operating System Windows 10 My Question or Issue When I try to edit the e-mail address or my date of birth in my accout profile, it does not let me. Please see attached. The account is not liked to fa...

  • Casual Listener
  • Hi Plan Free Country Australia Device Desl Top PC Operating System Windows 10   My Question or Issue When I try to edit the e-mail address or my date of birth in my accout ...
  • Rene01
  • Community Legend
  • 671 Views
  • 5 replies
  • 0 likes
  • Account
  • 671 Views
  • 5 replies
  • 0 likes