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Payed for Premium though wanted to get the student deal

Payed for Premium though wanted to get the student deal

Hi,

 

I recently signed up for premium and there was no where to add student discount, I ended up paying the full price,  is there anyway I can fix this I have emailed support already though I don't want the full amount of money to be coming out of my card.

 

Sorry and thank you,

Reply
5 Replies

Hey! Welcome to the community 🙂 

 

You can add your NUS card number to your account by logging into your account from https://www.spotify.com/uk/student/nus/ and following the prompts. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thank you for the reply though Won't I be charged £15 in total if i sign up again? 


@idany wrote:

Thank you for the reply though Won't I be charged £15 in total if i sign up again? 


No, if you log in using your existing account it will just apply the discount to your next payment (rather than being charged again). 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thank you, one final thing!

 

Is the student discount premium account possible to cancel after 1 month or two or will I have to pay the £5 every month for 12 months? 

 

Sorry!


@idany wrote:

Thank you, one final thing!

 

Is the student discount premium account possible to cancel after 1 month or two or will I have to pay the £5 every month for 12 months? 

 

Sorry!


You are free to cancel from your online account at any time and you won't be billed for the next months. (and restart it using your NUS discount again in the future if you like). 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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