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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9380 Views
  • 3 replies
  • 9 likes
  • Security
  • 9380 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485285 Views
  • 979 replies
  • 111 likes
  • Account
  • 485285 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211796 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211796 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121477 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121477 Views
  • 72 replies
  • 12 likes

I realise it's free but...

... 9 ads in a row! This seems a bit excessive.It has happened 3 times now. 3 or 4 was fair enough but now the 9 seems like the hard sell has become bullying.This will only push people back the bows of the pirate ship. Hopefully this is just a bug an...

  • Casual Listener
  • ... 9 ads in a row! This seems a bit excessive. It has happened 3 times now. 3 or 4 was fair enough but now the 9 seems like the hard sell has become bullying. This will only push people back the b...
  • Peter__
  • Community Legend
  • 300 Views
  • 4 replies
  • 1 likes
  • 300 Views
  • 4 replies
  • 1 likes

Lost Every Playlist

I tried using Spotify on my Phone and it asked me for my email. I put in a different email and somehow that linked that email to my facebook. The problem is that I already had another email connected to facebook. Now when I try to log in on my comput...

  • Newbie
  • I tried using Spotify on my Phone and it asked me for my email. I put in a different email and somehow that linked that email to my facebook. The problem is that I already had another email connected...
  • Liam
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

ACCOUNT CHARGED TWICE

I DONT KNOW HOW TO GET IN TOUCH WITH YOU GUYS MY ACCOUNT HAS JUST BEEN CHARGED TWICE FOR THE MONTH OF APRIL.....WHY DONT YOU HAVE A PHONE NUMBER TO TAKE CARE OF THIS PROBLEMM!Spoiler (Highlight to read)

  • Newbie
  • I DONT KNOW HOW TO GET IN TOUCH WITH YOU GUYS MY ACCOUNT HAS JUST BEEN CHARGED TWICE FOR THE MONTH OF APRIL.....WHY DONT YOU HAVE A PHONE NUMBER TO TAKE CARE OF THIS PROBLEMM!  
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Trail Premium 30 days doesn't work

I just activated an account and added the Premium Trail. After submitting my payment info I got a confirmation for an 48 hrs trail in stead of 30 days. Any way to restore the initial 30 days?

  • Newbie
  • I just activated an account and added the Premium Trail. After submitting my payment info I got a confirmation for an 48 hrs trail in stead of 30 days. Any way to restore the initial 30 days?
  • elgrimaldo
  • Newbie
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes

nothing pls delete

please delete... 

  • Newbie
  • please delete...  
  • Peter__
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

I need to submit a new credit card for my spotify account

I can't log in as I don't recall my user name/pw because I use from my phone so never really need this info. I have submitted my email address several times to get this info but have not received it. I can't submit new payment info without it obvious...

  • Visitor
  • I can't log in as I don't recall my user name/pw because I use from my phone so never really need this info. I have submitted my email address several times to get this info but have not received it....
  • user-removed
  • Not applicable
  • 266 Views
  • 2 replies
  • 0 likes
  • 266 Views
  • 2 replies
  • 0 likes

Solved!! delete facebook link to spofity

I love Spotify and I HATE FACEBOOK. Unfortunately I created a spotify accounty with facebook. How can I delete this link? If I cannot, I will delete my spotify account and start over.Please help. Thank You.

  • Newbie
  • I love Spotify and I HATE FACEBOOK.  Unfortunately I created a spotify accounty with facebook.  How can I delete this link?  If I cannot, I will delete my spotify account and start ove...
  • Peter__
  • Community Legend
  • 590 Views
  • 3 replies
  • 0 likes
  • 590 Views
  • 3 replies
  • 0 likes

Solved!! Why does this happen?

So I know when we listen to songs on Private Session, no one is supposed to see it. But how come it still updates our Top Tracks? That's rather lame. You would think that it's "private" and that it shouldn't change your top tracks at all.

  • Casual Listener
  • So I know when we listen to songs on Private Session, no one is supposed to see it. But how come it still updates our Top Tracks? That's rather lame. You would think that it's "private" and that it s...
  • jimmyengeeoh
  • Casual Listener
  • 312 Views
  • 3 replies
  • 0 likes
  • 312 Views
  • 3 replies
  • 0 likes

I payed for 2 subscriptions for the same account

Hello. Today I learned that spotify had charged me 2 times for the same account.. its my spotify account that have unlimited im using but I had forgotten the password when I tried to refill it about a month ago.. so I logged in with my facebook infor...

  • Visitor
  • Hello.   Today I learned that spotify had charged me 2 times for the same account.. its my  spotify account that have unlimited im using but I had forgotten the password when I tried to r...
  • Richard
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

My account is logged into the wrong Facebook account

Hi thereOn my desktop and mobile devices my friends name shows up in the righthand corner, i think his Facebook page is logged in, however it has my picture in it. When i log in via a browswer, it's fine. Can you help?

  • Casual Listener
  • Hi there On my desktop and mobile devices my friends name shows up in the righthand corner, i think his Facebook page is logged in, however it has my picture in it. When i log in via a browswer, it'...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Unwanted and Unrequested Playlist Subscriptions

I keep getting emails saying "so and so added a track to their playlist" with this message at the end "You are receiving this email because you are subscribed to this playlist". But I have NEVER subscribed for this (filtr, Billboard hot 100, Topsify ...

  • Casual Listener
  • I keep getting emails saying "so and so added a track to their playlist" with this message at the end "You are receiving this email because you are subscribed to this playlist". But I ...
  • rufferalex
  • Casual Listener
  • 484 Views
  • 4 replies
  • 0 likes
  • 484 Views
  • 4 replies
  • 0 likes

I just bought spotify unlimited accidentally

I just bought spotify unlimited accidentally Is it enyway to change it to Premium what i whas supose to do the first time?.....

  • Casual Listener
  • I just bought spotify unlimited accidentally 😕   Is it enyway to change it to Premium what i whas supose to do the first time?.....     
  • jeagirl
  • Casual Listener
  • 373 Views
  • 4 replies
  • 0 likes
  • 373 Views
  • 4 replies
  • 0 likes

Difficulty paying for music/songs.

Hi, After my 10 weeks holidays I have now subscribed for Spotify Premium. But now I am faced a difficulty, against my chosen music/song prompt for amount to pay does dot display. Please advise how to pay for the music/songs. Thanks. Vijay

  • Newbie
  • Hi, After my 10 weeks holidays I have now subscribed for Spotify Premium. But now I am faced a difficulty, against my chosen music/song prompt for amount to pay does dot display. Please advise how to...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Premium account hacked

HelloMy account has been hacked. I opened a case about a week ago but still no news.My case number is 00621929.I have no news since then.Please respond urgently, otherwise I have to block my credit card.Benny

  • Casual Listener
  • Hello My account has been hacked.  I opened a case about a week ago but still no news. My case number is 00621929. I have no news since then. Please respond urgently, otherwise I have t...
  • benny_floden
  • Casual Listener
  • 329 Views
  • 4 replies
  • 0 likes
  • 329 Views
  • 4 replies
  • 0 likes

Can I remove my Premium account at any time at no extra cost?

Hi there I have tried to 30 day premium trial and love it so am thinking of continuing the payments of £9.99 a month. However, I was just wondering whether I can I remove my Premium account at any time or am I locked into payments for a certain amoun...

  • Newbie
  • Hi there I have tried to 30 day premium trial and love it so am thinking of continuing the payments of £9.99 a month. However, I was just wondering whether I can I remove my Premium account at any ti...
  • Peter__
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Does Spotify need to be connected to a facebook acount

I want to stop using facebook so im going to delete it. How will I login to my spotify account (the spotify account was created with facebook account)

  • Gig Goer
  • I want to stop using facebook so im going to delete it. How will I login to my spotify account (the spotify account was created with facebook account)
  • user-removed
  • Not applicable
  • 296 Views
  • 2 replies
  • 1 likes
  • 296 Views
  • 2 replies
  • 1 likes

Someone using my account

Please log them out I just changed my password thank you!

  • Casual Listener
  • Please log them out I just changed my password thank you!
  • Peter__
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

How to find out if your credit/debit card is e-commerce enabled?

I wanted to try the month of free premium, but when I went to register for it my card was declined. I check the information several times, and it's still being declined. I have read the FAQs on this issue, but it doesn't help. I have previously used ...

  • Newbie
  • I wanted to try the month of free premium, but when I went to register for it my card was declined. I check the information several times, and it's still being declined. I have read the FAQs on this ...
  • Peter__
  • Community Legend
  • 1080 Views
  • 1 replies
  • 0 likes
  • 1080 Views
  • 1 replies
  • 0 likes

mail message already in use??

first registration: mail message already in use??how is it possible?Who is using my email?urgent response!

  • Newbie
  • first registration: mail message already in use?? how is it possible? Who is using my email? urgent response!
  • Sam
  • Spotify
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Someone using account

My spotify keeps pausing and keeps playing music that isn't MY music. I'm pretty sure someone else is using my account, I've just changed my password. How do I log them off of the account?

  • Casual Listener
  • My spotify keeps pausing and keeps playing music that isn't MY music. I'm pretty sure someone else is using my account, I've just changed my password. How do I log them off of the account?
  • Sam
  • Spotify
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes