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Avatar of gward610
Newbie
2013-04-17 07:20 PM

I have had the premium since Feb. I am trying to get the offline to work on my IPad, I have loged out and loged back on in both Facebook and Spotify. It still says my trial period has ended. HELP

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Avatar of Peter__
Community Legend
2013-04-17 07:38 PM

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post. Do they help?

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Avatar of Liam
Community Legend
2013-04-17 08:41 PM
@gward610 wrote:

I have had the premium since Feb. I am trying to get the offline to work on my IPad, I have loged out and loged back on in both Facebook and Spotify. It still says my trial period has ended. HELP

Hi, have you tried a clean reinstall? Also, are you 100% certain that you're using the correct account?

 

Liam

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