Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium with a gift card

Premium with a gift card

I was trying to get the 3 months of Premium for $9.99 with a gift card, but when I entered my gift card number, it charged me but I only have one month of Premium. Is there a way to fix that? Thank you

Reply
1 Reply

Hey there!

 

Welcome to the Community and thanks for reaching out to us.

 

There seems to be some confusion here, @129964984. Gift cards can only be redeemed for no less than what's stated on the card itself.

 

As the 3-month offer goes on a recurring subscription, you needed to sign up using a credit/debit card or PayPal.

Suggested posts