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Purchased premium account and I cannot use it as I am using a foreign card

Purchased premium account and I cannot use it as I am using a foreign card

I am sudent in Denmark but I am doing an erasmus sememster in the Netherlands. I purchased a Spotify premium account using my Danish card when I came here and I cannot use the premium features such as offline listening etc. I have ended my subscription and have re subscribed again but to no avail.

How do I get my premium Spotify account to work while I am here?

Just to note, I don't have any other card.

Reply
1 Reply

Hey @ItaConnell, welcome to the Community!

 

For licencing reasons, you need to update your account if you move to another country. We have more info on this here: https://support.spotify.com/ph/account_payment_help/account_basics/how-can-i-change-my-country-setti....

 

Hope this helps 🙂 

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