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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9357 Views
  • 3 replies
  • 9 likes
  • Security
  • 9357 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484975 Views
  • 979 replies
  • 111 likes
  • Account
  • 484975 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211757 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211757 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121434 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121434 Views
  • 72 replies
  • 12 likes

Charged twice a month

I've been charged twice a month for well over a year and I'm the only user with only one account! One charge is from Spotify in Surry Hills Australia (which I have receipts for on my spotify account) and the other from Spotify in London (which shows ...

  • Casual Listener
  • I've been charged twice a month for well over a year and I'm the only user with only one account! One charge is from Spotify in Surry Hills Australia (which I have receipts for on my spotify account)...
  • Bittencourt
  • Spotify Star
  • 266 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 266 Views
  • 3 replies
  • 0 likes

Double Charged

I just signed up for the student discount premium status on Spotify, but my bank account says I was charged $5.40 twice yesterday. It also says that I will still be charged again for the next month, but I don't know why I was charged twice for signin...

  • Newbie
  • I just signed up for the student discount premium status on Spotify, but my bank account says I was charged $5.40 twice yesterday. It also says that I will still be charged again for the next month, ...
  • kirashi
  • Community Legend
  • 232 Views
  • 1 replies
  • 1 likes
  • 232 Views
  • 1 replies
  • 1 likes

Superuser Contribution No detecta mi pago

He realizado el pago por medio de oxxo, me llego un correo diciendo que había realizado el pago correctamente. En la pagina de spotify y la app me sale que mi cuenta premium esta en pausa por problemas con mi pago, pero en la página al irme a la opci...

  • Newbie
  • He realizado el pago por medio de oxxo, me llego un correo diciendo que había realizado el pago correctamente. En la pagina de spotify y la app me sale que mi cuenta premium esta en pausa por problem...
  • Alejandro_C
  • Spotify Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Compte piraté par desktop-9TR9222

Bonsoir, L'appareil "desktop-9TR9222" est apparu dans les appareils connectés. Je ne sais pas si j'ai réussi à m'en débarassé.J'avais 2 problèmes:1) il utilisait mon compte à ma place et je ne pouvais pas écouter la musique que je voulais2) il envoya...

  • Newbie
  • Bonsoir,   L'appareil "desktop-9TR9222" est apparu dans les appareils connectés. Je ne sais pas si j'ai réussi à m'en débarassé. J'avais 2 problèmes: 1) il utilisait mon compte à ma place et...
  • Bittencourt
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

facebook

how do I use spotify without facebook? I started my account with facebook, but want to delete my profile. I'm on a family plan and don't want to have to start a new account

  • Newbie
  • how do I use spotify without facebook? I started my account with facebook, but want to delete my profile. I'm on a family plan and don't want to have to start a new account 
  • kirashi
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

não estou conseguindo logar meu facebook. preciso de ajuda!

não estou conseguindo logar meu facebook. tinha logado em outra conta. mudei de conta, mas não desvincularam. preciso de ajuda!

  • Visitor
  • não estou conseguindo logar meu facebook. tinha logado em outra conta. mudei de conta, mas não desvincularam. preciso de ajuda!
  • Bittencourt
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Wrong family subscription address entered

I made a big mess out of the family subscription, now my family is blocked out.I started by filling the spotify premium address, however i thought I had made a mistake when inserting the zip code, and told everybody to do the same mistake that I did....

  • Visitor
  • I made a big mess out of the family subscription, now my family is blocked out. I started by filling the spotify premium address, however i thought I had made a mistake when inserting the zip code, ...
  • user-removed
  • Not applicable
  • 490 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 490 Views
  • 1 replies
  • 1 likes

Disabled account

I got an email saying my Spotify account was disabled, or more specifically this is exactly what the email said: "Your payment provider recently recalled an unauthorised payment for Spotify Premium.We’ve now returned the funds, and disabled your Spot...

  • Newbie
  • I got an email saying my Spotify account was disabled, or more specifically this is exactly what the email said: "Your payment provider recently recalled an unauthorised payment for Spotify Premium. ...
  • haiitssymone
  • Regular
  • 680 Views
  • 2 replies
  • 0 likes
  • Account
  • 680 Views
  • 2 replies
  • 0 likes

Perdi os dados do email e conta que tinha uma assinatura premium

Como faço parágrafo Recuperar uma Conta, Sendo Que nao tenho Mais OS Dados de e-mail e Senha fazer spotfy e fazer e-mail?

  • Casual Listener
  • Como faço parágrafo Recuperar uma Conta, Sendo Que nao tenho Mais OS Dados de e-mail e Senha fazer spotfy e fazer e-mail?  
  • Bittencourt
  • Spotify Star
  • 3817 Views
  • 11 replies
  • 1 likes
  • Account
  • 3817 Views
  • 11 replies
  • 1 likes

Solved!! Changing payment method

I need to change my payment method, since I no longer have the credit card which my account was liked to. However, whem I go to this section, the webpage keeps on "thinking" forever and never let me do it.Help???

  • Visitor
  • I need to change my payment method, since I no longer have the credit card which my account was liked to. However, whem I go to this section, the webpage keeps on "thinking" forever and never let me ...
  • user-removed
  • Not applicable
  • 445 Views
  • 2 replies
  • 0 likes
  • 445 Views
  • 2 replies
  • 0 likes

Solved!! New student email

I am currently switching universities this year and will be enrolling at a new uni this fall, which means a new student email. Will I need to update spotify with my new student email or is it irrelevant? If I have to, how do I change which school it'...

  • Newbie
  • I am currently switching universities this year and will be enrolling at a new uni this fall, which means a new student email. Will I need to update spotify with my new student email or is it irrelev...
  • Mayhewbball15
  • Newbie
  • 871 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 871 Views
  • 2 replies
  • 0 likes

Superuser Contribution Transferring of Student Discount Subscription

So I found out that I had two different Spotify accounts (since I had two Facebook accounts, and I thought I only had one Spotify account connected to my main Facebook account) and I ended up getting the student discount, but it ended up being with t...

  • Newbie
  • So I found out that I had two different Spotify accounts (since I had two Facebook accounts, and I thought I only had one Spotify account connected to my main Facebook account) and I ended up getting...
  • Alejandro_C
  • Spotify Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Eliminar cuentas enlazadas a mi spotify

Hola buenas tengo spotify premiun de una cuenta antigua deje de ser premiun y volvi hace unos meses el problema esque tengo otras cuentas enlazadas como facebook playstation y son cuentas que no ocupo hay alguna forma de poder, quitar esas cuentas en...

  • Newbie
  • Hola buenas tengo spotify premiun de una cuenta antigua deje de ser premiun y volvi hace unos meses el problema esque tengo otras cuentas enlazadas como facebook playstation y son cuentas que no ocup...
  • Alejandro_C
  • Spotify Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Purchased premium account and I cannot use it as I am using a foreign card

I am sudent in Denmark but I am doing an erasmus sememster in the Netherlands. I purchased a Spotify premium account using my Danish card when I came here and I cannot use the premium features such as offline listening etc. I have ended my subscripti...

  • Newbie
  • I am sudent in Denmark but I am doing an erasmus sememster in the Netherlands. I purchased a Spotify premium account using my Danish card when I came here and I cannot use the premium features such a...
  • Alejandro_C
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Solved!! Someone else using my account and even remote logging out wont work

Hi there,I have changed the password on both facebook and spotify and remote logged out of all devices and even removed access to all devices but someone in France named Mathieu keeps logging in and playing french rap songs...Is there any other way o...

  • Casual Listener
  • Hi there, I have changed the password on both facebook and spotify and remote logged out of all devices and even removed access to all devices but someone in France named Mathieu keeps logging in an...
  • missmill
  • Casual Listener
  • 620 Views
  • 2 replies
  • 0 likes
  • 620 Views
  • 2 replies
  • 0 likes

Superuser Contribution payment issue

When i logged in to spotify i clicked on the family sharing option and i started putting in payment details and after i submit everything i realized it only charged me for the single one month subscription. so i cancelled right away. will i get a ref...

  • Newbie
  • When i logged in to spotify i clicked on the family sharing option and i started putting in payment details and after i submit everything i realized it only charged me for the single one month subscr...
  • Alejandro_C
  • Spotify Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Email address - two accounts

I currently have a Spotify Free account that I created by logging in through facebook. My husband now can get Spotify Premium for free via his mobile plan and wants to set up an account using the same email address that I use via facebook. We have a ...

  • Visitor
  • I currently have a Spotify Free account that I created by logging in through facebook.  My husband now can get Spotify Premium for free via his mobile plan and wants to set up an account using t...
  • ErikG
  • Roadie
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mis invitados no pueden entrar al plan familiar y estamos en la misma casa

Les indica que no se pudo verificar la direccion con la del titular de la cuenta y no pueden acceder a premium.

  • Newbie
  • Les indica que no se pudo verificar la direccion con la del titular de la cuenta y no pueden acceder a premium.
  • Alejandro_C
  • Spotify Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Account Hacked

Hi, Account got hacked today. Different playlists, deleted playlists & music, unfollowed artists, some friends deleted off activity etc etc. I would like two things. For this to be reverted to a prior state (preferably this morning if possible or clo...

  • Casual Listener
  • Hi, Account got hacked today. Different playlists, deleted playlists & music, unfollowed artists, some friends deleted off activity etc etc.   I would like two things. For this to be rever...
  • Jacob
  • Community Legend
  • 242 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 242 Views
  • 3 replies
  • 0 likes

Premium to family

I already pay for Spotify premium and my sister has just added me to the family premium. Will this then stop my Spotify premium payments as I am now on the family? Or do I have to cancel the direct debit as my sister will be paying for the family one

  • Newbie
  • I already pay for Spotify premium and my sister has just added me to the family premium. Will this then stop my Spotify premium payments as I am now on the family? Or do I have to cancel the direct d...
  • Jacob
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes