Random account logout

[Matt233]

• None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

Oppo Reno i8

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

One day literally for no reason what so ever I got logged out of my account and can't log back into it but the only platform that holds my account still is my PlayStation so basically can't log back into my account anywhere except on my PlayStation 

[Luan]

Hey, @Matt233 
Welcome to the Spotify Community, and thanks for reaching out to us here!

Could you give me more information about what is happening? What do you see once you try to access your account from another device?

Have you already tried to reset your password to recover your account? If not, you can do it by following these steps:

• How to reset or change your Spotify password?

If possible, send me some screenshots that could help me to better understand your issue, but be sure you won't share any sensitive information. Any additional information that you could provide would be very useful.

Keep us in the loop! ✌️