Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Random songs and playlists play and are added

Random songs and playlists play and are added

Today my songs would randomly get skipped to songs I've never heard before. Also, random songs would start playing out of nowhere after I've paused and put my phone away. Now that I look, almost 20 random playlists have been liked and added to my library. The issue is on my iPhone and PC.
Reply
1 Reply

Hi there,

 

Thanks for reaching out and welcome aboard! Could you please follow the steps provided here? That should prevent this from happening. If you see any more unusual activity after that, please consider reaching out to our support team to investigate further.

 

Hope this helps.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts