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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1920 Views
  • 0 replies
  • 8 likes
  • Security
  • 1920 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449324 Views
  • 972 replies
  • 109 likes
  • Account
  • 449324 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199840 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199840 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108876 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108876 Views
  • 72 replies
  • 11 likes

Superuser Contribution Cannot Use Voice Command on Alexa Devices

I'm having a problem with my Alexa devices. I recently changed my premium Spotify account to a different account, and now songs are only playing by voice command on a single device, not on the others. This all worked correctly before, so I switched b...

  • Casual Listener
  • I'm having a problem with my Alexa devices. I recently changed my premium Spotify account to a different account, and now songs are only playing by voice command on a single device, not on the others...
  • MihailY
  • Moderator
  • 694 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 694 Views
  • 3 replies
  • 0 likes

Do artists have access to my email?

PlanPremiumCountryUSDevice Operating System My Question or IssueI don't know which thread to put this under, so I hope this is the right one. Recently, I received an email from a Spotify artist. The problem is how did the artist get my personal email...

  • Gig Goer
  • Plan Premium Country US Device   Operating System     My Question or Issue I don't know which thread to put this under, so I hope this is the right one. Recently, I received ...
  • toddvanovermusic
  • Newbie
  • 1247 Views
  • 7 replies
  • 0 likes
  • Account
  • 1247 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Tried resetting my password and I still cant login.

I've tried many times to reset my password but this feature on the website doesn't seem to work. It's very frustrating - I'm paying for a service that I can't use. I've sent support tickets but not had anything back. These are the steps I did: 1. Wen...

  • Visitor
  • I've tried many times to reset my password but this feature on the website doesn't seem to work. It's very frustrating - I'm paying for a service that I can't use.   I've sent support tickets ...
  • Lyubka
  • Moderator
  • 5062 Views
  • 17 replies
  • 0 likes
  • 5062 Views
  • 17 replies
  • 0 likes

Superuser Contribution Top Tracks and Top Artists Incorrect

Hello, Perhaps I'm just missing something, but my Top Artists and Top Tracks are not showing correctly. Every track and artist that is showing are songs or bands that I've actually never listened to on Spotify. I definitely have music I've listened t...

  • Casual Listener
  • Hello,   Perhaps I'm just missing something, but my Top Artists and Top Tracks are not showing correctly. Every track and artist that is showing are songs or bands that I've actually never lis...
  • GalexY
  • Newbie
  • 3480 Views
  • 11 replies
  • 9 likes
  • 3480 Views
  • 11 replies
  • 9 likes

Superuser Contribution No push notifications or emails for new releases

PlanPremiumCountryU.S.DeviceGoogle Pixel 6aOperating SystemAndroid 13My Question or IssueI do not receive push notifications or e-mails for any new artists releases. In Spotify's settings on the mobile app, I have recommended music and new music noti...

  • Casual Listener
  • Plan Premium Country U.S. Device Google Pixel 6a Operating System Android 13 My Question or Issue I do not receive push notifications or e-mails for any new artists releases. In Spotify's se...
  • MihailY
  • Moderator
  • 421 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add to my spotify account my Anchor podcast

PlanFreeCountryItaly My Question or IssueI have a Spotify account where I have created my own playlists;after I made few podcasts on Anchor I decided to add them to Spotify;now they are on Spotify too, but they are not on my account, I mean, if I go ...

  • Visitor
  •   Plan Free Country Italy   My Question or Issue I have a Spotify account where I have created my own playlists; after I made few podcasts on Anchor I decided to add them to Spotify...
  • Alex
  • Spotify Legend
  • 4630 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 4630 Views
  • 3 replies
  • 1 likes

If I make a new account and transfer, do my followers also transfer automatically?

I'd like to make a new account to change my username. If I do this, will both my account followers as well as my playlist followers transfer automatically? I would rather not refollow people and have to wait for them to follow me back again. I have s...

  • Newbie
  • I'd like to make a new account to change my username. If I do this, will both my account followers as well as my playlist followers transfer automatically? I would rather not refollow people and have...
  • DBS_Official
  • Newbie
  • 1030 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 1030 Views
  • 2 replies
  • 1 likes

Superuser Contribution How much data does the Spotify Connect feature use?

Say I'm on a 3/4G network on my phone and use the Connect feature to stream music to my desktop which is connected to the internet through a standard ethernet cable. Does the mobile app use as much (or more) data, or does it only send a track id or s...

  • Visitor
  • Say I'm on a 3/4G network on my phone and use the Connect feature to stream music to my desktop which is connected to the internet through a standard ethernet cable. Does the mobile app use as much (...
  • Lyubka
  • Moderator
  • 1706 Views
  • 3 replies
  • 0 likes
  • 1706 Views
  • 3 replies
  • 0 likes

Unir spotify premium con facebook

Hola tengo un problema, tengo una cuenta spotify premium con nombre de usuario lavluc y quisiera unirla con mi cuenta de Facebook pero no puedo porque al parecer tengo con Facebook otra cuenta diferente de prueba q no es premium, cuando trató de cone...

  • Casual Listener
  • Hola tengo un problema, tengo una cuenta spotify premium con nombre de usuario lavluc y quisiera unirla con mi cuenta de Facebook pero no puedo porque al parecer tengo con Facebook otra cuenta difere...
  • Strawberry7
  • Visitor
  • 2896 Views
  • 8 replies
  • 0 likes
  • 2896 Views
  • 8 replies
  • 0 likes

Superuser Contribution Educational pricing for faculty?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs their a discount plan for educational faculty?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is thei...
  • Dian
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anyone home?

How do I actually get ahold of someone that works at the company to downgrade or cancel my account?

  • Casual Listener
  • How do I actually get ahold of someone that works at the company to downgrade or cancel my account?
  • Eni
  • Moderator
  • 320 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Music From WebPlayer - Online. PLEASE HELP

Hello. Everything was fine until these past two months. Heres the problem: I listen to music on my computer and phone normally, the music then stops randomly and starts playing unknown music. The green tab on the bottom of the screen pops up and says...

  • Visitor
  • Hello. Everything was fine until these past two months. Heres the problem:   I listen to music on my computer and phone normally, the music then stops randomly and starts playing unknown music...
  • Yordan
  • Moderator
  • 220 Views
  • 2 replies
  • 1 likes
  • 220 Views
  • 2 replies
  • 1 likes

Superuser Contribution music stops

Music stops while I'm listening. Sometimes another song from a different singer starts and stops again.

  • Visitor
  • Music stops while I'm listening. Sometimes another song from a different singer starts and stops again.
  • Eni
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random Playlist Added Without My Knowledge

PlanFreeCountryUnited StatesDeviceiPhone 7 128 GBOperating SystemiOS 12.2 My Question or IssueI’ve had a random playlist that doesn’t have any songs on it called memes by chill added to my library. Should I be concerned? Is there any way to find out ...

  • Casual Listener
  • Plan Free Country United States Device iPhone 7 128 GB Operating System iOS 12.2   My Question or Issue I’ve had a random playlist that doesn’t have any songs on it called memes by chi...
  • cezary-z
  • Visitor
  • 31154 Views
  • 7 replies
  • 2 likes
  • Account
    Free
    Other
  • 31154 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution On Repeat, Repeat Rewind, Daily Mix Playlists Not Updating

Plan: PremiumCountry: USA Devices: MacBook Air (13-inch, Early 2015), Samsung Galaxy S7Operating System: macOS Monterey (Version 12.1), Android Oreo (8.0.0)Spotify Version on Laptop: Spotify for macOS (Intel) 1.1.76.447.g11f432d8Spotify Version on Ph...

  • Casual Listener
  • Plan: Premium Country: USA   Devices: MacBook Air (13-inch, Early 2015), Samsung Galaxy S7 Operating System: macOS Monterey (Version 12.1), Android Oreo (8.0.0) Spotify Versi...
  • uchimoto
  • Newbie
  • 4586 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
  • 4586 Views
  • 2 replies
  • 1 likes

Merch Points PopUp

Hi there I need some assistance. While I was streaming today, I received a pop-up notification in the mobile app. It advised me that I had points that I could use towards a purchase in an artists store. when I clicked on the link, it took me to a mer...

  • Visitor
  • Hi there I need some assistance. While I was streaming today, I received a pop-up notification in the mobile app. It advised me that I had points that I could use towards a purchase in an artists sto...
  • 338 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 338 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Web saying Incorrect Password, but password is correct

PlanFreeCountryUSADeviceMacbook air Early 2015Operating SystemWindows 10 (Chrome web version of Spotify)My Question or Issue Hello, please help! I am trying to log into Spotify on Chrome, but it continues to say my password is incorrect despite me ch...

  • Casual Listener
  • Plan Free Country USA Device Macbook air Early 2015 Operating System Windows 10  (Chrome web version of Spotify) My Question or Issue  Hello, please help! I am trying to log into ...
  • AlejaR
  • Moderator
  • 1593 Views
  • 4 replies
  • 0 likes
  • Account
  • 1593 Views
  • 4 replies
  • 0 likes

Affect on playlist when removing plan member

I need to remove my ex-husband from my plan. He is currently a Plan Member and I am the Plan Manager. If I do this, will he lose all of his playlists?!Thanks!

  • Visitor
  • I need to remove my ex-husband from my plan. He is currently a Plan Member and I am the Plan Manager. If I do this, will he lose all of his playlists?! Thanks!  
  • AdamDamon
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • Premium
  • 428 Views
  • 1 replies
  • 0 likes

Suspicious activity

I've received 3 mails today about a suspicious attempt from log in my accountThe problem here is that are 3 different countries, and I've changed my password! But suddenly I received this mail saying:"HiTo protect your Spotify account, we've reset yo...

  • Visitor
  • I've received 3 mails today about a suspicious attempt from log in my account The problem here is that are 3 different countries, and I've changed my password!  But suddenly I received this ma...
  • Maxim
  • Spotify Star
  • 1466 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 1466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing accounts

I have been paying for my own single account Spotify, but just now decided to go in as a family but it's under my sister's name. I am on it and all good. But can't figure out how to deactivate my original one ( or if I even have too). Don't want to k...

  • Visitor
  • I have been paying for my own single account Spotify, but just now decided to go in as a family but it's under my sister's name. I am on it and all good. But can't figure out how to deactivate my ori...
  • Novy
  • Moderator
  • 356 Views
  • 1 replies
  • 1 likes
  • 356 Views
  • 1 replies
  • 1 likes