Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Setiap melakukan pembayaran, selalu muncul "jaringan tidak mendukung"

Setiap melakukan pembayaran, selalu muncul "jaringan tidak mendukung"

Saya kesusahan dalam pembayaran dikarenakan selalu muncul "jaringan tidak mendukung" dan "coba lagi"
Reply
1 Reply

Hey there,

Thanks for reaching out to the Community! We hope you don't mind us answering in English as this is the official language of the forum.

 

As it sound you're probably experiencing some connectivity issues, that could be intermittent or related to some cached info in your browser session. What we can suggest in such situations is to try updating your payment details again following these steps, but this time using also a private/incognito window of your browser (you can try a different browser and network as a whole as well).


Hope this is helpful. Let us know how things work out.

Kiril Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts