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Someone else got access to my account, then added themselves as a family member

Someone else got access to my account, then added themselves as a family member

Any chance that can be investigated? Pretty sketchy- 

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3 Replies

Hey @killustration,

when someone got access to your Spotify account,

 

please visit the Spotify account site and click on sign out everywhere and change your password here.

SignOut_Everywhere_twitter.png

 

When you still have trouble, please follow the steps shown in this support article.

 

 

 

Have a nice day!

 

LK608

LukeSpotify Star
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Note: I'm not a Spotify employee.

I did all of that instantly. I'm more concerned there was no flag or alert - just added a new person to my account that clearly didn't log in from any of my devices. 

 

 

 

Hey again @killustration,

it’s a good idea to receive an email, when somebody got added to your Family account.

Just submit it here and maybe it will get implemented in the future 🙂

 

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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