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Someone made into my account

Someone made into my account

Hello, my name's Joao Bricki. I've been away from Spotify for quite a while now (last use at around November 2017) and today I decided to use it again, but I've noticed that someone may have got into my account, changing the password and email so I can't reset the password, and how are you even supposed to change the account email when it's linked to Facebook anyway.
I'm super lost on how this forum works, nor to who should I ask to reset my account settings or rollback to the old settings. I kindly ask to the Spotify Staff to help me out, thank you.

Joao Bricki.
fb.com/BrazilianWanderer

Reply
1 Reply

Hey @urbansilence, welcome to the Spotify Community!

Please get in touch with the Spotify Team by filling this form and explain that situation.

You can also use Facebook or Twitter to contact them.

 

Have a nice day 🙂

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