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Someone used my email to create a account and now I can't change my username and the fb

Someone used my email to create a account and now I can't change my username and the fb

Hi.

Someone created a account with my email, don't know how.

I retrieved the password, but now I can't change my username (who the f*** is josue? My name is felipe!) and I can't connect my face book account (I click on the app and nothing happens).

If possible, I would like to erase the account to create it again.

Tx!
Reply
1 Reply

Hello and welcome to the Spotify Community!

 

You should contact with Spotify Consumer Support filling this anonymous contact form, you'll need to answer some questions in order to prove your identity.


If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

 

 

 

Don't forget to check your Spam Box 😉

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