Spotify premium got charged on the wrong account.

[bemsi]

Hi, i did see it now, but i have had spotify premium on my account for olmost a year, and the charge have been from my account, and the charge where supposed to go to netcom as they pay for it, but when i called netcom they told me to call spotify, but cant find any number or anything... so please fix this ASAP as i should not be charge that money when i am allready paying netcom for it..

[Greg]

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@bemsi wrote:

Hi, i did see it now, but i have had spotify premium on my account for olmost a year, and the charge have been from my account, and the charge where supposed to go to netcom as they pay for it, but when i called netcom they told me to call spotify, but cant find any number or anything... so please fix this ASAP as i should not be charge that money when i am allready paying netcom for it..

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Hi there!

As this is a payment query I think it's best we deal with it via email. 

Get in contact here and the team will help out.

If you get an automatic response just reply straight back to it.