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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9121 Views
  • 2 replies
  • 9 likes
  • Security
  • 9121 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482908 Views
  • 979 replies
  • 111 likes
  • Account
  • 482908 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211134 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211134 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121061 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121061 Views
  • 72 replies
  • 12 likes

How in the giggly **bleep** do I unlink my Facebook account?

I don't want to login to Facebook in order to change my fricking e-mail on spotify. I don't want to see my IRL name and the picture I use on facebook when I log into my account on Spotify. I don't want to login to **bleep**ing facebook when I am abou...

  • Newbie
  • I don't want to login to Facebook in order to change my fricking e-mail on spotify. I don't want to see my IRL name and the picture I use on facebook when I log into my account on Spotify. I don't wa...
  • Joe
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Wrong spotify details to my facebook account

Hi, My friend just joined spotify on my iphone, and then he acciadentally connected his spotify account to my facebook. I allready had my facebook connected to my spotify, so now i cant log in to my originally spotify account using my facebook log in...

  • Casual Listener
  • Hi,  My friend just joined spotify on my iphone, and then he acciadentally connected his spotify account to my facebook.  I allready had my facebook connected to my spotify, so now i ca...
  • danielbund
  • Casual Listener
  • 265 Views
  • 3 replies
  • 0 likes
  • 265 Views
  • 3 replies
  • 0 likes

30 Day Free Trial/Upgrade

Hello, I have tried to enter into the 30 day free trial, 3 times within the past two days. I have taken the appropriate steps to ensure that my card is working and up to date. 3 times on 3 seperate occasions I have recieved a payment failed page. Thi...

  • Visitor
  • Hello,    I have tried to enter into the 30 day free trial, 3 times within the past two days.    I have taken the appropriate steps to ensure that my card is working and u...
  • Jamie
  • Spotify Legend
  • 549 Views
  • 8 replies
  • 0 likes
  • 549 Views
  • 8 replies
  • 0 likes

Trying to reset password - dont get any emails

So for some reason my spotify suddently wants me to write in my password instead of the autologgin. Fine. But apperantly its none of the passwords I normally use, so I've tried several tries the "forgot your password"? But all that happens is you wri...

  • Newbie
  • So for some reason my spotify suddently wants me to write in my password instead of the autologgin. Fine. But apperantly its none of the passwords I normally use, so I've tried several tries the "for...
  • Adam
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Cancelled premium, now cannot even listen to free 10h/month

So, spotify, figure this: I have been a paying customer for over three years. Even kept on paying for six months while you were not able to fix the offline sync issue for playlists on Android devices. Since no fix came, I decided to cancel my premium...

  • Casual Listener
  • So, spotify, figure this: I have been a paying customer for over three years. Even kept on paying for six months while you were not able to fix the offline sync issue for playlists on Android devices...
  • Jamie
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Lost my premium but it's not expired yet?

You are registered for Spotify Premium until 2013-08-03. After this period your account will become a Spotify Free account. but I lost all my playlist and on subcription page it says "Want to subscribe again? You're currently a Free user. If you'd li...

  • Newbie
  • You are registered for Spotify Premium until 2013-08-03. After this period your account will become a Spotify Free account.   but I lost all my playlist and on subcription page it ...
  • Jamie
  • Spotify Legend
  • 903 Views
  • 1 replies
  • 0 likes
  • 903 Views
  • 1 replies
  • 0 likes

Can't redeem a code

I used my Viggle points to purchase 5 one month credits for Spotify Premium. All the codes worked properly except the last one. I receive a message that says "We are currently unable to redeem this code". This message occurs AFTER the click on the "c...

  • Casual Listener
  • I used my Viggle points to purchase 5 one month credits for Spotify Premium.  All the codes worked properly except the last one.  I receive a message that says "We are currently unable to r...
  • Joe
  • Community Legend
  • 331 Views
  • 2 replies
  • 0 likes
  • 331 Views
  • 2 replies
  • 0 likes

offline licenses expired..

Is this the correct forum?

  • Newbie
  • Is this the correct forum?
  • Joe
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Cancelled Subscription But Still Being Charged

Hi I cancelled my subscription and reverted to Spotify Free about 6 months ago and I'm still being charged for Premium.

  • Newbie
  • Hi   I cancelled my subscription and reverted to Spotify Free about 6 months ago and I'm still being charged for Premium.
  • Joe
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Deleted playlist?

I had a playlist before, which had some subscribers, but I deleted it. I regretted, but since a few people had subscribed it it wasn't a problem to get it back - I just subscribed it, and then I got it as a playlist. But I have a small, but very anno...

  • Regular
  • I had a playlist before, which had some subscribers, but I deleted it. I regretted, but since a few people had subscribed it it wasn't a problem to get it back - I just subscribed it, and then I got ...
  • Joe
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

I need to change my facebook account

Hello, when i start in spotify i add my old facebook account, and now i want to change it to the one i use, how i can do this?? because i dont see in preference a option. I use Mac. Thnks

  • Newbie
  • Hello, when i start in spotify i add my old facebook account, and now i want to change it to the one i use, how i can do this?? because i dont see in preference a option.   I use Mac. &nbs...
  • Joe
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

my phone was stolen and now i cant change my password.

my phone was stolen 2 days ago, and when i came home spotify was working on my computer. but when i was going to change password it all started. at first it look allright it said that my password had been changed. but when i tried to open spotify it ...

  • Casual Listener
  • my phone was stolen 2 days ago, and when i came home spotify was working on my computer. but when i was going to change password it all started. at first it look allright it said that my password had...
  • espen-f
  • Casual Listener
  • 319 Views
  • 3 replies
  • 0 likes
  • 319 Views
  • 3 replies
  • 0 likes

Automatically upgraded; what gives?

I have been an unlimited subscriber for the past few months. A few days ago I accessed Spotify via my mobile device, without realizing that this was an unlimited feature. Today I received a notification that Spotify charged my paypal account for the ...

  • Newbie
  • I have been an unlimited subscriber for the past few months. A few days ago I accessed Spotify via my mobile device, without realizing that this was an unlimited feature. Today I received a notificat...
  • Joe
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! Unlimited/premium

Does Spotify Unlimited have 320kbps? Or is it only Premium? And what does Spotify Unlimited have? Everything else but no phone?

  • Casual Listener
  • Does Spotify Unlimited have 320kbps? Or is it only Premium? 🙂   And what does Spotify Unlimited have? Everything else but no phone?
  • aaloo
  • Casual Listener
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

Not syncing

My music is no longer syncing for offline play. Everyone I hit the sync button for my playlist, nothing happens. What can I do to fix this problem?

  • Casual Listener
  • My music is no longer syncing for offline play. Everyone I hit the sync button for my playlist, nothing happens. What can I do to fix this problem?
  • MichaelJerzak
  • Composer
  • 292 Views
  • 3 replies
  • 0 likes
  • 292 Views
  • 3 replies
  • 0 likes

FB sync (impossible or server problem?)

Hi, I've recently decided to create a spotify account (with Gmail) without using facebook. Since i'll eventually leave facebook someday, I don't want to lose everything I have done on this new account. But the inability of having a profile picture ma...

  • Casual Listener
  • Hi, I've recently decided to create a spotify account (with Gmail) without using facebook. Since i'll eventually leave facebook someday, I don't want to lose everything I have done on this new acco...
  • brunomiiguel
  • Casual Listener
  • 360 Views
  • 5 replies
  • 0 likes
  • 360 Views
  • 5 replies
  • 0 likes

Buying Premium Gift Card Online

Hi Hi, I want to buy a premium gift card for my sister in the UK as a present, but the Spotify website only lets you buy gift cards for a certain country if your credit card/paypal account are registered in that same country. Which means I can't buy ...

  • Casual Listener
  • Hi Hi, I want to buy a premium gift card for my sister in the UK as a present, but the Spotify website only lets you buy gift cards for a certain country if your credit card/paypal account are regi...
  • Joe
  • Community Legend
  • 5024 Views
  • 5 replies
  • 0 likes
  • 5024 Views
  • 5 replies
  • 0 likes

Spotify premium got charged on the wrong account.

Hi, i did see it now, but i have had spotify premium on my account for olmost a year, and the charge have been from my account, and the charge where supposed to go to netcom as they pay for it, but when i called netcom they told me to call spotify, b...

  • Newbie
  • Hi, i did see it now, but i have had spotify premium on my account for olmost a year, and the charge have been from my account, and the charge where supposed to go to netcom as they pay for it, but w...
  • Greg
  • Roadie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

After 2 days Spotify not working on iPad

A friend setup my Spotify account and I don't know if it's premium trial or not. After 2 days it's not working anymore. When my daughter signs in with her free Spotify acct on my iPad hers works !?

  • Newbie
  • A friend setup my Spotify account and I don't know if it's premium trial or not. After 2 days it's not working anymore. When my daughter signs in with her free Spotify acct on my iPad hers works !?
  • MichaelJerzak
  • Composer
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Premium subscriber

I just recently purchased A new Premiumsubscription,Yet when I try to play a song,Your Radio pops up,as if I havent paid.Its Sorta agitating.What gives?@[Snip-Email(Privacy)-Peter]

  • Casual Listener
  • I just recently purchased A new Premiumsubscription,Yet when I try to play a song,Your Radio pops up,as if I havent paid.Its Sorta agitating.What gives?@[Snip-Email(Privacy)-Peter]
  • Joe
  • Community Legend
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes