Spotify premium

[saldenius]

hello. Why can´t i get spotify premium? It says that is is no founds on my bank but it is. is it my card that doesent work?

please help

[David]

Hey! 

There's a few things you might want to check in order to get your payment up and running. 

1. Your card must not have expired. If you have received a new card, please update your card details on your Subscription page: https://www.spotify.com/account/subscription/

2. The country set in your Spotify account profile must match the country where your card is registered. If you intend to use a payment method in another country, you can make this selection on your Subscription page (We can only accept payment from our launch countries).

3. Your card should be enabled for e-commerce transactions (Verified by Visa/Mastercard securecard card).

4. Your card must be open to be used for foreign purchases.

5. There are some banks that require other security authentifications, the most common one being 3DSecure.

[neo-x]

This thread could be moved to Accounts section I'd say.