Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Tengo spotify duo y por error registre mi cuenta en los 2 celular como elim

Tengo spotify duo y por error registre mi cuenta en los 2 celular como elim

Contrate spotify Duo, pero al mandar la invitación al whatsapp de mi hermano metí por error mi cuenta, ahora no puedo eliminarme de su aplicación ya que no me da la opción de eliminarme a mi mismo ya que estoy como administrador en las 2 cuentas, ¿que puedo hacer?
Reply
1 Reply

Hey there!

Thanks for reaching out to us and welcome to the Community! Hope you don't mind us replying in English.

 

If you are the owner of the Family plan it shouldn't be possible for you to join the plan as a member as well. 

Each member has their own Premium account, and everyone keeps their own password and saved music. 

 

To me it sounds like you logged in on your brother's device with your credentials and that's causing the confusion. You'd need to log out both from our website and the app if you're logged in there. 

 

After that you should be able to send a new invite and your brother can jon using his own personal account. More info on that can be found here.

 

Keep us posted on how it goes!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts