UPGRADE

[mtenn100]

I need help

I am tryng to Upgrade from free to Premium. Using my MasterCard (Net+).. card no: 5415.9220. 48xx xxxx 

I use correct code. Exp. date is 04/14... its credit on my Mastercard account...

It will still not be accepted..??? why:::???

Ohter possibilities to pay for Upgrad to premium than using my Mastercard????

Pls tell my how.. I am sooo tired of advertizing etc. and not being able to bring my music/playlists to my iPhone etc.<

[Peter__]

Hey! Welcome to the community 🙂 

I would suggest you have a read and make sure your card meets all of the guidelines outlined in this help article.

If you are still having issues, you should get in touch with the payments team directly using the online contact form and they will be able to assist you further with this.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

[Liam]

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@mtenn100 wrote:

I need help

I am tryng to Upgrade from free to Premium. Using my MasterCard (Net+).. card no: 5415.9220. 48xx xxxx 

I use correct code. Exp. date is 04/14... its credit on my Mastercard account...

It will still not be accepted..??? why:::???

Ohter possibilities to pay for Upgrad to premium than using my Mastercard????

Pls tell my how.. I am sooo tired of advertizing etc. and not being able to bring my music/playlists to my iPhone etc.<

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You can also use PayPal to subscribe 🙂