Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unwanted and Unrequested Playlist Subscriptions

Unwanted and Unrequested Playlist Subscriptions

I keep getting emails saying "so and so added a track to their playlist" with this message at the end "You are receiving this email because you are subscribed to this playlist". But I have NEVER subscribed for this (filtr, Billboard hot 100, Topsify USA Top 40),  or any other playlist. What is the deal? and how do I unsubscribe? I went to these playlists, but it says I'm not following them, so why am I getting email notifications!

Reply
4 Replies

I too got these emails for a while. I believe it was due to searches for artists included in playlists or for artists themselves. The other thing I would check is if you have two different user names, one registered to your facebook account and just a spotify user account. You could be recieving e-mail notifications for both.

also, take a look here. There are some other  people with some issues and you might want to voice it in this forum.

Some of these issues are caused when you have two accounts, there are some instructions to deal with that here

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

But it's not about notifications, it's about somehow getting subscribed to the playlists that I've never subscribed to.

Suggested posts