Username and password doesn't mach

[rkudibdcbpbzh72]

When i want to log in my spotify acc i gave an error about username and password doesn't mach

I change my password but still doesn't work

What should i do?

[phan_times · Accepted solution]

Hello @rkudibdcbpbzh72,

First off which device are you trying to log in on?

If you are trying to log in on a mobile device, first try logging in on your computer to make sure it is working as well.

If it is then try reinstallubg the app. 

If your phone happens to be Android, I suggest you take a look at this article: https://community.spotify.com/t5/Accounts/Can-NOT-login-on-Android-mobile-App/m-p/4410395#M1486625

Hope this helps. Likes are appreciated.

If this was your solution please mark it as such.