Using Spotify Free but being charged monthly.

[gandtherlt]

Earlier this year, I tried a 30 day trial of advertisement free Spotify but decided not to extend the offer.  Despite my account stating I am using Spotify Free, I am being charged monthly for a premum service.  Any help gratefully received.  Many thanks and Cheers!

[MattSuda]

Hey @gandtherlt

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.