Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Weird music showing up in playlist - affecting daily mixes

Weird music showing up in playlist - affecting daily mixes

 

Plan

Premium

Country

Canada

 

Device

Samsung Galaxy S7 / PC

Operating System

Windows

 

My Question or Issue

 A few months ago I had an issue with my now playing music switching randomly to something else while I was listening - usually foreign rap artists.  I assumed my account was hacked so I logged my spotify account out on all devices and changed my password.  The issue hasn't popped up since, but now my daily mixes are completely messed up.  Only 3 of them populate with music that suits my taste and the other are filled with the odd music. As seen in the screenshot, daily mixes 1 - 3 are normal and 4 and 5 are odd.   Is there any way to fix this?  I tried to go through my now playing history and delete songs that I hadn't listened to in hopes that it might influence my daily mixes, but they never showed up so I couldn't.  I really like the daily mixes and would love to get them back.

Thanks!

Screenshot (11).png
Screenshot (12).png
Reply
2 Replies

If you changed your password and logged out, look under your profile page and apps. If you notice any suspicious apps, press remove access. 

 

Hope this works!

Hello @empost!

 

I'm sorry to hear you're having trouble with this. I'd recommend checking out this Support article for the next steps to take.

 

Hope this helps and keep me posted 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts