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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9294 Views
  • 3 replies
  • 9 likes
  • Security
  • 9294 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484333 Views
  • 979 replies
  • 111 likes
  • Account
  • 484333 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211582 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211582 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121260 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121260 Views
  • 72 replies
  • 12 likes

Superuser Contribution Subject: Inquiry About My Podcast Removal from Spotify

Dear Spotify Support Team,I hope this email finds you well. I recently noticed that my podcast, Ment Akademi Yanında, has been removed from Spotify, and I would like to understand the reason behind this decision.Could you please provide me with more ...

  • Visitor
  • Dear Spotify Support Team, I hope this email finds you well. I recently noticed that my podcast, Ment Akademi Yanında, has been removed from Spotify, and I would like to understand the reason behi...
  • Joan
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • Other
  • 58 Views
  • 1 replies
  • 0 likes

Solved!! Spotify auto playing music and volume gets turned down to 0

This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...

  • Casual Listener
  • ...rtist account had roughly the same amount of listens.  I just ignored it but this kept happening. Sometimes it was the same random artist, and other times it was a different account with damn n...
  • CryticalAce
  • Rising Star 1
  • 207 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Security
  • 207 Views
  • 4 replies
  • 0 likes

New premium free 2 months being wasted on getting back to my library.Cant log in. Already did search

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan't log in. Already searched. Wasting free premium days just on search to get logged in. Ne...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can't l...
  • Luan
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 119 Views
  • 1 replies
  • 0 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet.  For the past 24 hours, my account has been logged into 3 times, all from completely different coun...
  • gccradio2025
  • Casual Listener
  • 26563 Views
  • 19 replies
  • 13 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 26563 Views
  • 19 replies
  • 13 likes

I didn't get my presale code for Sabrina Carpenter

Hi. I'm an avid Sabrina Carpenter listener. I got the email with the concert date information, but no spotify presale code was in the email. How do I get one? Thanks

  • Visitor
  • Hi.  I'm an avid Sabrina Carpenter listener.  I got the email with the concert date information, but no spotify presale code was in the email.  How do I get one? Thanks  
  • ghwarren
  • Casual Listener
  • 23913 Views
  • 8 replies
  • 1 likes
  • Other
  • 23913 Views
  • 8 replies
  • 1 likes

Superuser Contribution how to unblock accounts that you blocked

I would like to know how to unlock someone's account if I no longer have their username and it does not appear when I search for it, I blocked it by accident now I don't know what to do

  • Visitor
  • I would like to know how to unlock someone's account if I no longer have their username and it does not appear when I search for it, I blocked it by accident now I don't know what to do
  • nerd03lol
  • Visitor
  • 34448 Views
  • 8 replies
  • 3 likes
  • Other
  • 34448 Views
  • 8 replies
  • 3 likes

Superuser Contribution Following count not updating on profile

PlanFree & PremiumCountryALLDeviceALLOperating SystemALL My Question or IssueThe following count on profile is not updating when following a new artist, but it does update when following a 'normal' account. Example:My current following count is '5', ...

  • Casual Listener
  • Plan Free & Premium Country ALL Device ALL Operating System ALL   My Question or Issue The following count on profile is not updating when following a new artist, but it does updat...
  • zeynepkurt
  • Visitor
  • 5542 Views
  • 17 replies
  • 4 likes
  • Account
    Other
  • 5542 Views
  • 17 replies
  • 4 likes

I don't want to show up in Google

Hi all, I realised that when I search for my name in Google my Spotify profile with my private user name and a bunch of data shows publicly in Google search. I was shocked at the lack of privacy as username is PII (Personal Identifiable Information) ...

  • Casual Listener
  • Hi all,   I realised that when I search for my name in Google my Spotify profile with my private user name and a bunch of data shows publicly in Google search. I was shocked at the lack of pri...
  • Maxim
  • Spotify Star
  • 136 Views
  • 3 replies
  • 0 likes
  • Other
  • 136 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sign out from ALL devices or web players

CountryallDeviceallOperating Systemall My Question or IssueIs there any way you can sign out from every device (i.e. mobile apps, TVs, speakers, consoles...) that my account might be used with?From what I understand, the respective function in the ac...

  • Newbie
  • ...pps" which I am not sure all devices are listed (in my case only Shazam; however, I know I accessed my account from TVs and other devices too). Since I lost track of all the devices on which my a...
  • AlejaR
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 164 Views
  • 1 replies
  • 0 likes

Account

PlanPremium 3 months trialCountrySloveniaDevice(iPhone 14)Operating System(iOS 18.2) My Question or IssueI turned 3 months free premium on my account. But then it ended up and I needed to change my payment card. So I went to the web version of spotif...

  • Newbie
  • Plan Premium 3 months trial Country Slovenia Device (iPhone 14) Operating System (iOS 18.2)   My Question or Issue I turned 3 months free premium on my account. But then it ended up an...
  • Luan
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
  • 236 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

Plan Free Country US Device PC Operating System Windows 10 pro My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username [removed...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it w...
  • Yordan
  • Moderator
  • 41346 Views
  • 33 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 41346 Views
  • 33 replies
  • 1 likes

I made my subscription payment but spotify insists that i don’t do it

PlanFamiliar PremiumDeviceiPhone 8 plus Operating SystemiOS 16.7.10 My Question or Issuei made my subscription payment but spotify insists that i don’t do it. I have my credit card receipt where it can be verified that the payment was made, but spoti...

  • Visitor
  •   Plan Familiar Premium Device iPhone 8 plus  Operating System iOS 16.7.10   My Question or Issue i made my subscription payment but spotify insists that i don’t do it. I have...
  • Maxim
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 99 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly Hijacked

Hi Spotify Staff, Sorry to post in the wrong place, I see catagories for specific clients, account issues and subscriptions but none for the actual service.odd. Moving on... 5 months ago we had a baby and I used Spotify to soothe her the first month ...

  • Regular
  • ...ntirely comprised of white noise and relaxation tracks. No more music 😞 - Now im seeing after the fact that I need to have a private session (which I do on other devices but forgot to trigger it o...
  • SMGhost
  • Casual Listener
  • 4313 Views
  • 11 replies
  • 5 likes
  • Other
  • 4313 Views
  • 11 replies
  • 5 likes

Superuser Contribution my spotify isn’t playing recommendation songs like it used to

Device android (Redmi note 12 pro 5g)OSAndroid 14Plan premium miniProblem/issueHello! My Spotify recommendations are not the same like it used to. Example: When I was listening to K-Pop songs, the recommended songs were almost all b-sides that I had ...

  • Casual Listener
  • Device  android (Redmi note 12 pro 5g) OS Android 14 Plan  premium mini Problem/issue Hello! My Spotify recommendations are not the same like it used to.   Example:   W...
  • Eni
  • Moderator
  • 202 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 202 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lost account due to being unable to log back, account doesn't exist/ mail already linked

PlanFreeCountryRussia, using VPN - FranceDeviceHonor x8Operating SystemAndroid My IssueLost another account, making its 3 now. Randomly logs out and won't allow log back saying wrong email or password, trying to log without password results an error ...

  • Newbie
  • Plan Free Country Russia, using VPN - France Device Honor x8 Operating System Android   My Issue Lost another account, making its 3 now. Randomly logs out and won't allow log back sayi...
  • 124 Views
  • 0 replies
  • 2 likes
  • Account
    Login
    Other
  • 124 Views
  • 0 replies
  • 2 likes

Superuser Contribution How do you add a giftcard to an account managed by google pay subscription?

PlanPremiumCountryUnited States DevicePC/Samsung PhoneOperating SystemAndroid/Windows My Question or IssueI received a Spotify giftcard and I have an individual premium account, however I keep getting an error when I redeem saying I have a premium ac...

  • Visitor
  • Plan Premium Country United States   Device PC/Samsung Phone Operating System Android/Windows   My Question or Issue I received a Spotify giftcard and I have an individual premiu...
  • Novy
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 88 Views
  • 1 replies
  • 0 likes

I can't change my country settings!!

When I lived in the states, we had Premium Family and everything worked fine. After a few months of living in Germany, everything went haywire. The wife and kids got booted. After reestablishing their accounts, they can't join my family plan because ...

  • Newbie
  • When I lived in the states, we had Premium Family and everything worked fine. After a few months of living in Germany, everything went haywire. The wife and kids got booted. After reestablishing thei...
  • Maxim
  • Spotify Star
  • 304 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 304 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify is adding tracks to my playlist?

PlanPremiumCountryPortugalDevice(iPhone 11, iMac, iPad)Operating System(lastest OS in all devices) My Question or IssueFor three days now, Spotify keeps adding a bunch of tracks to my own playlist, this is very annoying and I'm kind of deleting stuff...

  • Music Fan
  • Plan Premium Country Portugal Device (iPhone 11, iMac, iPad) Operating System (lastest OS in all devices)   My Question or Issue For three days now, Spotify keeps adding a bunch of tra...
  • Gretschman65
  • Casual Listener
  • 8067 Views
  • 22 replies
  • 0 likes
  • Account
    Other
    Premium
  • 8067 Views
  • 22 replies
  • 0 likes

Superuser Contribution How do I turn off this ridiculous DJ voice?

I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...

  • Casual Listener
  • I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...
  • heytrobar
  • Newbie
  • 40905 Views
  • 40 replies
  • 129 likes
  • Other
  • 40905 Views
  • 40 replies
  • 129 likes

Why do songs i dont have in my playlist keep appearing in my playlist

Hi, I keep getting songs i dont have in my playlist, i dont know why, i think its spotify shuffle but i dont have premium.PlanFreeCountryNetherlands DeviceSamsung Galaxy S22 ultra My Question or IssueWhy do they keep appearing?

  • Newbie
  • Hi, I keep getting songs i dont have in my playlist, i dont know why, i think its spotify shuffle but i dont have premium. Plan Free Country Netherlands  Device Samsung Galaxy S22 ultra&nb...
  • Jose_M
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 75 Views
  • 1 replies
  • 0 likes