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Report Inappropriate Content · 2023-09-07

When I log on my account via the website, it is set up as a new account. However, when I log on the app, all my episodes are there (328 total). Why did I lose all my episodes on my website account?

Maxim · 2023-09-07

Hey there,

Thanks for reaching out.

Can you please make sure you're using your username and password to log into the Spotify website?

You can find your username in the Spotify app under Settings > Account.

Let me know how it goes 🙂

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When I log on my account via the website, it is set up as a new account.

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Account & Payment

Using Spotify

Listen Everywhere

When I log on my account via the website, it is set up as a new account.

When I log on my account via the website, it is set up as a new account.

Suggested posts

Let's introduce ourselves!