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Why I'm getting spanish ads and this community has complaining about it since 2016!!!!!!!!!!!!!

Why I'm getting spanish ads and this community has complaining about it since 2016!!!!!!!!!!!!!

I am brazilian and in the past two weaks the spanish ads started and it's sooo annoying, the portuguese ones I could tolerate, but this is just random, I don't speak spanish and I almost don't listen to spanish music, mostly english ones and I don't get english ads, how can I make it stop? (I don't think it's the app cause it's happening in both web and mobile. I don't use VPN and I'm not travelling either.)

Reply
1 Reply

Hi there @abraaoc,

thanks for reaching out !

 

Ads are automatically generated based on your location.

I would recommend submitting a report about ads here and run a clean reinstall of all your apps following the steps provided here.

 

I would also like to make sure you're not using any proxy that might be confusing the app into thinking you are somewhere else rather than the correct location.

Furthermore, you can also contact your internet service provider to check your IP address indeed positions you in Brazil.

 

Waiting on your update 🙂

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